Danbury Tires & Auto Reviews Summary

Category: Tire shop Danbury, Connecticut

Address: 15 Mill Plain Rd, Danbury, CT 06811, USA

Phone: +12037922600

Rating: 4.8
based on 130 reviews.

Quality of Service

Pros:

  • "they did a great job on my car it runs like New."
  • "The actual technician that worked on my car was great and fast."
  • "Absolutely amazing service always, had to bring my car 3 times for new tires and always gives us amazing discounts and top tier service."
  • "They did the whole job in under an hour, even without an appointment."
  • "They were quick, super friendly and charged a very fair price."
  • "They even stayed a bit late to help us with and emergency tire issue."
  • "They have good quality work, in good timing and good price."

Cons:

  • "It’s easy to be crook in business. It’s even easier to curse and call a woman names is your language, assuming I didn’t understand."
  • "NO STAR RATINGS. Not satisfied with their service."
  • "It turned out to be a disaster. Unable to get the wheel off."
  • "STAY AWAY from here. Find an honest business that respects you and is honest."
  • "The manager told me to go to Toyota and buy a new wheel lock lug key really it's not my fault."
  • "They have good techs but their ways are dis honest."
  • "Spent 5 hours there for brakes. Paddle is still spongy needed a lug stud replaced they broke 3 more doing the brakes an still left with one missing an said its safe."

Customer Service

Pros:

  • "I highly recommend this shop, Alex was great definitely coming back soon to purchase new tires."
  • "I would recommend this place to everyone."
  • "Everyone who works there is genuine and honest."
  • "The owner and all of his workers are always accommodating and willing to help at all times."
  • "Very friendly and honest."
  • "He got us back on the road in a half hour and we were so thankful he was open and such an honest and helpful person."
  • "The staff here is so kind and courteous."

Cons:

  • "They deliberately took their time to meet their estimated quote."
  • "Stay away. Techs are not experienced."
  • "To the owner, your lack of professionalism and blatant lying are absolutely shameful."
  • "A scam artist. He took advantage of me because I’m an older woman, and sold me a botched tire only to make me pay for him to fix it."
  • "That trust lead to me asking them to do a brake job which ended up a disaster."
  • "They had my classic automobile for over 5 weeks when I was initially told 4-5 days.."
  • "For simple tire jobs this place is OK, for anything more involved look elsewhere - especially with a German car."

Value and Efficiency

Pros:

  • "I highly recommend them."
  • "Got me right in and had new tires on the car in 30 minutes!"
  • "He cares more about being helpful than making an easy buck."
  • "I highly recommend this family run business."
  • "While driving from Philadelphia to Vermont for a family vacation, we realized our tires we got in Philadelphia were not properly aligned, we stopped here and they gave us fast and immediate service to fix our problem and got us back in the road in less then 30 min!"
  • "He helped us get on the road again with a 45 minute pit stop."
  • "I had a very flat tire on the highway and Alex came to change out my flat tire for a new one. Everything was completed within a hour."

Cons:

  • "I wasted $400. It’s warranted."
  • "I saw that they were open on a Sunday."
  • "Thank you for doing an excellent job on my brakes in such short notice."
  • "They kept me up to date on what was happening and they were very good at explaining things to me so that I could understand easily."
  • "I felt a vibration while slowing down. I called them and let them know what happened. They had go in today at 10 to take a look and make sure brakes are good."
  • "I showed up frantic with a huge bolt in my tire turned away by 3 other place since they were closing! Without hesitation I was met at the front desk by a man named Alex."
  • "I've been here 3 times and was satisfied each time with the service, professionalism, and quality of work."

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