Omar's Discount Tires & Auto Repairs Reviews Summary

Category: Tire shop

Address: 901 Central Ave, Union City, NJ 07087, USA

Phone: +12017664111

Rating: 4.5
based on 109 reviews.

Price and Value

Pros:

  • "The price of the new tire was at least $20 cheaper than I'd paid elsewhere."
  • "The price was very fair."
  • "Prices were reasonable and I will definitely be using Omar's again!"
  • "Since there was no damage to the tire, NO CHARGE!"
  • "The prices are affordable."
  • "They were able to get me the hard to find tires I needed quickly and inexpensively."
  • "Service was fast and price was very good."

Cons:

  • "He was going to charge me $60 to change four screws which were not good to put the tires on and 60$ for a used tire!!"
  • "How are you going to spend $21 for a patch."
  • "They charge $7 dollars because you use card... All they want is cash as to not pay taxes."
  • "We continue arguing and then he asked me for $150 instead of the $280 initially estimated."

Customer Service

Pros:

  • "Both gentleman assisted me immediately upon arrival."
  • "By far the greatest service I can ask for, awesome workers who actually try and conversate with you."
  • "Omar and the crew at the shop were so nice and polite."
  • "Excellent staff and quick service."
  • "Great service & good staff."
  • "Axel helped us out and he was kind and knowledgeable!"
  • "The workers all have great customer service as does the owner (Omar)."

Cons:

  • "Worst tire shop experience ever, I went to shop and gave call ahead of time just to see other cars that I was there before, get serviced first."
  • "Horrible customer service."
  • "I did not like the service and they did not solve my problem."

Efficiency and Reliability

Pros:

  • "I got my tire patched up. I was literally in and out in 30 minutes or less on a Saturday afternoon."
  • "In less than a half hour I was back on the road."
  • "They are adept at what they are doing, fully know their stuff, and take care of your car as quickly and efficiently as possible."
  • "Installed it within 15 minutes."
  • "I was driving home in 15 minutes."
  • "15 minutes later I was paying and on my way."
  • "In and out in 10 minutes."

Cons:

  • "I ended picking it up late at night instead of at noon as he promised me."
  • "One thing made me upset they didn't even ask me anything just put a used tire on my car."

Honesty and Integrity

Pros:

  • "I suggest any woman or man who don't know about cars go to Omar he will not rip you off he's Fair."
  • "Good Honest People like Omar and His Staff are Very Far in Between."
  • "Omar’s Tire shop is very reliable, if they can help you they will."
  • "They let me know I should have some suspension work done before having it aligned instead of taking my money needlessly."
  • "Really good people working there."
  • "They are honest and upfront with their customers."
  • "Really appreciate their honesty and efficiency."

Cons:

  • "Although he knows what he is doing, Omar’s mechanics do extremely sloppy work."
  • "He told me that he did what I asked him for: change the starter. Not true."
  • "I will never come back to this place ever again!!!!"

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