"Thank you Mina at Liccardi for making the whole process easy and allow us to walk away satisfied and comfortable."
"The service center is great, and the staff are friendly."
"Mina was super helpful and worked with me the entire time."
"Dan was very attentive and made sure we were comfortable through the whole buying process."
"Terrance has got to be the nicest salesperson I have ever dealt with in my entire life of buying a car."
"Paul at Liccardi Ford in Watchung, Nj was wonderful to work with."
"Sean got me out the door at a good price."
Cons:
"This time they allowed me to leave after the service with the 'hood open' light on the dash intermittently coming on and off."
"The entire experience was disappointing and has changed my view of the service department."
"They're liars that waste people time ! Get ya in the door with false internet prices! Bait and switch!"
"The worst customer service that I have ever received."
"I feel like I was ripped-off by the Giant."
"I recently visited the dealer and had a horrible experience."
"They had my car for 10 days. I only received updates when I repeatedly called, often with no return call."
Sales Experience
Pros:
"The entire staff at Liccardi ford especially my Sales person Tony T. Was excellent."
"We bought a 2020 Ford Explorer ST from Pawel and found the process pleasant and seamless."
"Just purchased my truck from Liccardi Ford and I must say my Salesman Daniel was AWESOME, VERY KNOWLEDGEABLE, and PATIENT!"
"Gino was great every step of the way."
"Go to Liccardi if you want to be treated SPECIAL ❤️❤️"
"Terrance has got to be the nicest salesperson I have ever dealt with in my entire life of buying a car."
"Larry, our salesperson was kind, honest, and straight forward."
Cons:
"I called about buying a new transit truck, it’s advertised on auto trainer for $52895 MSRP, Tony, and the general manager said 'we need $5000 over MSRP'!"
"They also forced me to pay a $340 fee for 'VIN etching' in the windows."
"Their 'doc fees' are also higher than any other dealership I've worked with."
"Avoid them! Find your next car elsewhere."
"Had a decent experience with the salesman, however, unfortunately this dealership doesn't honor listed prices."
"This dealership forces you to pay many unnecessary fees to make a profit off of you."
"Terrible dealership. They epitomize every negative cliche about buying a car."
Price and Fees
Pros:
"Sean got me out the door at a good price."
"The finance staff didn't try to pressure me into any extra warranties and packages."
"Will the salesman was amazing to work with. Me & my family are beyond pleased with your service and will definitely be back!"
"LAST JAN 20, 2024,I PURCHASED MY 2024 FORD EDGE AND I COULDNT BE HAPPIER WITH MY PURCHASE."
"Amazing service, incredible price!"
"We are leaving with a brand new car, with the package we wanted, at a completely reasonable payment."
"The price quoted back in February was the price I paid in November."
Cons:
"I called about buying a new transit truck, it’s advertised on auto trainer for $52895 MSRP, Tony, and the general manager said 'we need $5000 over MSRP'!"
"They also forced me to pay a $340 fee for 'VIN etching' in the windows."
"Their 'doc fees' are also higher than any other dealership I've worked with."
"Avoid them! Find your next car elsewhere."
"Had a decent experience with the salesman, however, unfortunately this dealership doesn't honor listed prices."
"This dealership forces you to pay many unnecessary fees to make a profit off of you."
"BUYER BEWARE! 3.5 weeks after I bought a car (cash) for an out-the-door/all-in price, Liccardi said I needed to pay another $1200 or they could not give me permanent tags/license plates."