East Rockaway Veterinary Hospital Reviews Summary

Staff and Service

Pros:

• "Your staff was so kind and caring as well. I could not be more pleased."
• "Great place. In this time of uncertainty, they staff here is doing everything possible to service our pets and keeping safe."
• "The office is spotless, the staff friendly & visits are never rushed."
• "We can always count on Dr. Rich and his caring staff to always treat our doggies with tenderness...."
• "Dr. Selkowitz and his staff are the kindest and most compassionate people out there."
• "Immediately we felt like we knew the staff all of our lives, even our boys love to see them... most of the time."
• "Everyone was just so nice and it was such a pleasant experience."

Cons:

• "I called the emergency number at around 8pm and the doctor wasn’t very helpful in guiding us toward a decision about what to do that night nor very empathic."
• "I called the other day super worried about my eight year old dog... I didn't hear back until late that evening."
• "This poor excuse of a 'Dr' was rude, condescending and indifferent, told me to go find another veterinarian and then lied on his report and said that I left."
• "What’s unforgivable is that we are mourning our loss and the vet whom we trusted our pet with didn’t send a card or even call."
• "Very unprofessional staff. Rude staff. Variable quality vets… didn’t detect my dog’s cancer till it was too late."
• "Everything you said doesn't justify the way you treated me. You were unwelcoming, rude, condescending."
• "For you to act the way you did is inexcusable and unprofessional."

Facility and Accessibility

Pros:

• "Clean and welcoming environment."
• "The office is very clean & is everyone works efficiently."
• "The place is always clean and service is always superb."
• "The practice is modern and clean, and very well organized."
• "Also need to mention the place is clean as a whistle and you can eat off the floor."
• "The office is clean and inviting."
• "All staff is extremely helpful, caring, and nice and very clean space everywhere."

Cons:

• "I’ve been coming to this place for 8 years. I Spent thousands on surgeries for my pet. Today 7/2 /18 the same pet was not feeling well so I called and asked if he would see her, also I asked if I would be able to make the Payment on Thursday he refused to see her saying he needed the payment."
• "I guess he’s only loving your pets when there a payment first."
• "They threatened to kill my cat if I could not pay them up front."
• "I am an expecting mother in the middle of my first trimester, which I stated to them and they said nothing."
• "I would like to mention, they are ridiculously overpriced."

Professionalism and Expertise

Pros:

• "She speaks to you in a way you can understand and is extremely nice and brilliant."
• "Dr Selkowitz informed me that my dog had allergies and provided me with 3 page, in depth packet about the different types of allergies, symptoms to look out for, and possible treatments."
• "Dr Mary Xanthos is an Excellent Veterinarian."
• "The Doctors here are very efficient and knowledgeable about dogs and cats."
• "Wonderful professional people who take great care of your pet & treat you & your pet with compassion."
• "The entire staff is extremely professional and you can tell they all love animals and do this out of the passion and love they have for animals."
• "Dr. Selkowitz doesn't just treat patients, he explains things and teaches pet parents about what's going on."

Cons:

• "This genius changes her medicine and when I call back Dr Selkowitz and say the new meds aren’t working, he says leave her on it."
• "This genius re-prescribes her the same Medicine she already failed on."
• "After seeing this woman twice, my dog has never been in worse shape."
• "I am not sure where that Woman’s credentials are from, but I wouldn’t be surprised if it was an online course."

Compassion and Care

Pros:

• "Dr. Selkowitz gave her a full exam and told me that it could be an allergy but just to monitor her first because he did not want to push any shots or medication on her if it was not absolutely necessary."
• "She is brilliant, compassionate, and honest."
• "Dr. Selkowitz and his staff are very professional compassionate, caring people."
• "They provide excellent pet patient care and they truly care about both pets and pet parents."
• "Dr. S is so honest and kind."
• "They GENUINELY care about your animals and the well being of them!"
• "The care they have taken with all my fur babies has always been the best compassionate care you would ever experience."

Cons:

• "After he died and I said my final goodbyes I just walked out of the room with no one there to offer a kind word."
• "I am sorry for this review but after my visit I am traumatized."

Value and Pricing

Pros:

• "They are very reasonably priced and have accessible hours."
• "They are very reasonably priced."
• "Prices were super fair."
• "Prices are very reasonable as well. Highly recommend."
• "Can I give 10 stars??? East Rockaway Veterinary Hospital is hands down the best Vet I have ever used."
• "Dr. Selkowitz and his team are all amazing. We have been seeing him for years and I could not say one negative thing about him."
• "This is absolutely a wonderful vet hospital."

Cons:

• "I cannot and will not recommend this place to absolutely anyone and I will not be going back."