Paws 'N Claws Veterinary Clinic LLC Reviews Summary

Staff and Service

Pros:

• "The team at Paws and Claws were very helpful and accommodating."
• "The staff is super friendly and helpful, and supportive."
• "Pleasant staffs specially Gina! My first time to this clinic & she gave me an appointment date & instructions!"
• "Always great service, the doctor is great and friendly and always on time."
• "Everyone is very friendly & are very welcoming."
• "The staff in very caring, extremely friendly & knowledgeable!"
• "The staff is nice, and we got in and out."

Cons:

• "I wasn’t asked or told what shots he was given at all until it was time to pay my very large bill."
• "Horrible place! Do NOT TAKE YOUR ANIMALS HERE!"
• "Be warned, if he treats people this poorly, you can bet he'll treat your pets worse."
• "I just got screamed at and hung up on by whoever owns this place for trying to call and make an appointment."
• "Also overheard him telling the previous person that their dog may have a 'seminoma, which is benign'. Seminomas are malignant, so he's not a very educated physician either."
• "Took my dog simply to have stitches and staples removed from a previous surgery. Dr Levin was rude, obnoxious and even yelled at me."
• "Poor customer service. Tried to call for records and a brute of a man answered the phone and very abruptly told me that he has no records."

Facility

Pros:

• "The office is pretty clean, and has never smelled 'animally', like other vets do."
• "The whole office staff are friendly and helpful."
• "The office itself is conveniently located."

Cons:

• "Suuuuuuuuper small. Like kinda creepy small."
• "1st impression was the place was fairly dirty."
• "It’s clean otherwise, just cluttered and a little claustrophobic in my opinion."

Professionalism and Expertise

Pros:

• "Dr. Levine literally saved my cats life! She had a horrible infection and was very sick."
• "Dr. Andrew Levine is a fantastic veterinarian. I brought my sick vomiting dog to him on short notice once and he did a thorough history and examination."
• "Previous vets have refused to treat my cat because she would hiss and claw at them, but this doctor handled it with the utmost care and professionalism."
• "Dr. Levine is awesome and even followed up the next morning to see how Lucky is doing."
• "Dr Levine takes good care of my cat and I trust him."
• "Dr. Levine and his assistant took their time and made sure everything went smoothly."
• "Dr. Johnson and her staff are very professional and take great care of your pet."

Cons:

• "The Doctor, instead of kindness and understanding chose anger and yelled at my Aunt."
• "A representative from Chewy just called and told me the doctor’s office was incredibly rude and does not want to be called by Chewy."
• "The Doctor, instead of kindness and understanding chose anger and yelled at my Aunt."
• "Absolutely atrocious attitudes at this establishment, I couldn’t believe what I was hearing!!!"
• "Worked here right after Dr. Johnson sold the practice and will swear in court that the negative reviews and commentary regarding the lack of professionalism displayed by the current owner are accurate and truthful."
• "He also became irritated and then irate in the waiting room when the client asked questions."
• "Dr. Levine is one of the worst human interactions I’ve seen, very disrespectful and unprofessional."

Cost and Billing

Pros:

• "Great place to take my first dog, I was worried about the price but was happy with my bill."
• "Prices are amazing, diagnoses are fast, and my kitties have been treated with the upmost respect."
• "I also asked if we could keep costs within my budget and they were able to take care of all my dogs needs under my budget."
• "Price was also reasonable... it was sort of an emergency for us and they didn't tack on a high fee for that like some places would."

Cons:

• "Tried paying by telecheck and it declined twice. Doctor commented that I didn’t have the money. I was upset and furious because obviously the doctor was 100% WRONG!"
• "They make it difficult for you to use anything except for what they sell and what they sell is overpriced."
• "The office staff takes my credit card, charged me almost double prior to doc even seeing my cat."
• "my first visit was pleasant but my recent visit was not... $133 for 10 minutes. Thank you but no thank you!"