Applebee's Grill + Bar Reviews Summary

Category: Restaurant Vineland, New Jersey

Address: 3849 S Delsea Dr, Vineland, NJ 08360, USA

Phone: +18568253435

Rating: 4.0
based on 184 reviews.

Service

Pros:

  • "Service was fantastic. We literally stayed till closing."
  • "Enjoy the cold brews and the food. Never gets dull. Family oriented. Always packed. Service is excellent. Clean."
  • "The manager on staff last Friday night 09/29 was the best!"
  • "It was a great experience last night. Me and all our coworkers had a great time."
  • "Many of the Staff at this particular location add to your dining pleasure. The food is always prepared and served well."
  • "On my visit it was clean, friendly servers, short wait despite Friday dinner rush and our food came out fast and was great!"
  • "Very attentive waitress! Gave detailed descriptions, and was quick with service. She kept our table clear of plates and the drinks full!"

Cons:

  • "Every time I go to this Applebees they mess something up with my order tonight my wifes potatoes were cold her broccoli was cold and her steak was way over cooked."
  • "Then talk my husband into calling store to just get told after you explain yourself and what's missing to hold on....dial tone."
  • "Not many wait staff on hand, a lot of empty tables 20 minutes waiting time."
  • "He took his sweet old time bringing our drinks, appetizers and refills, then served us subpar meals."
  • "Worst experience ever. First we were waiting past our quoted wait time and if I didn’t call I wouldn’t have known that they heard my number wrong."
  • "The service is slow."
  • "Some of the wait staff will ignore you for long periods of time, even when it's not busy."

Food Quality

Pros:

  • "Food was up to par with all other applebees locations."
  • "The food was still warm and delicious."
  • "The food was delicious and still HOT when I got it."
  • "Steak was cooked to perfection with just the right amount of onions."
  • "The soups and salads are nice."
  • "Food is normally hot and tasty."
  • "The food was great 😊."

Cons:

  • "I was not pleased with the food I order a Fajita with chicken and that was all pepper, onions so greasy and not rice."
  • "So I got a mediocre over priced lime chicken breast with dry tasteless clumpy rice."
  • "The food was nasty when we got it my friend steak was hard and dried out like a hockey puck and the food was very cold."
  • "All vegetables tasted pre frozen and never cooked all the way."
  • "Seriously disappointed! Serving up rancid chicken."
  • "Food was terrible and took forever. Almost everything taste unseasoned and microwaved."
  • "The food wasn’t that great and the portion sizes got smaller than what I remember them being."

Management

Pros:

  • "The manager was very apologetic, professional, and polite and took care of us."
  • "In the end, the manager was apologetic."
  • "The manager even came out to make sure everything was OK after they fixed my steak."
  • "The manager Nikki, was awesome as well!"
  • "The manager apologized. She told me she'd get our take home order and the boxes."
  • "Our waitress was friendly and made sure we were taken care of."
  • "Our Service was Great! Our order came quick even though it was a little busy!"

Cons:

  • "When I asked for the manager I was told the manager was busy at the time."
  • "The night cook/manager should be fired. It's a complete disgrace on how customers are treated."
  • "The GM Valerie should be fired. She was snobby and rude."
  • "Worst experience we've dealt with since the quarantine happened poor management no clue how to run a business."
  • "They don’t even deserve one star but there’s not an option for zero. The wait was long staff is extremely unprofessional."
  • "Management-I suggest you get control of these teenagers or you’ll lose more than just my family's business."
  • "It was very unprofessional so on organize I would never visit Millville Applebee again."

Atmosphere

Pros:

  • "Limited menu, wanted meatloaf but had to settle for a burger and I wanted to leave but my friend didnt want too but great atmosphere paid 12 bucks for a burger that didnt come with fries or anything so upset."
  • "Recommend for a couples date night."
  • "Its soothing lighting and friendly environment make it the perfect dinner spot for us."
  • "Great place to eat!! The restaurant was extremely clean and the seating was spaced apart from other people."
  • "Early Dinner time during the week. Very nice hostess and waitress. Nice atmosphere. Would go back."
  • "The variety of drinks available are alcoholic and non-alcoholic."
  • "Atmosphere is alright."

Cons:

  • "It's a little noisy, not enough room between tables."
  • "Also in the waiting area it was crowded and some patrons did not have masks on."
  • "Being jammed in one area is not good. We herd every conversation around us."
  • "We are still concerned about spreading illness by being so close to other patrons."
  • "The seating process was quite unorganized and hectic which made waiting for a table stressful."
  • "It was freezing in there."
  • "It was very noisy. They had the radio going and some TV'S besides the crowd."

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