Sea Breeze Ford Reviews Summary

Customer Service

Pros:

• "The personnel are professional, knowledgeable, courteous and not pushy."
• "Jeff was extremely helpful, professional, knowledgeable and courteous in my recent experience at Seabreeze."
• "Scheduling is easy. Service managers are accommodating, friendly and knowledgeable."
• "The dealership owner Tyler, made a point to come out and introduce himself to me which was so impressive."
• "Our sales associate Brian Worth could not have been more accommodating, efficient and knowledgeable."
• "Very honest, direct, and engaging staff and would definitely go back."
• "Gary, the salesmen, was extremely supportive and helpful."

Cons:

• "Stay away from them, they play too much with numbers."
• "I’m pretty disappointed in their customer service."
• "No one came out to greet me or even ask if i needed help."
• "After 3 attempts to take my truck here I am not going back. Clearly they don't care about anyone."
• "This was my third time trying to get my truck serviced here. Every time they were not friendly."
• "Two salesman walked right past me, didn't say hello or to ask if i needed help."
• "Unfortunately Poor customer service from one person does reflect a negative image of the business they work for."

Buying Experience

Pros:

• "Brian from Seabreeze Ford made it super convenient to purchase my new bronco sport."
• "Seabreeze was the Best Experience we Ever had in purchasing a car."
• "I would highly recommend stopping by SeaBreeze Ford."
• "The salesman I had was Kevin. He was totally honest with buying process was totally straight forward."
• "SeaBreeze Ford staff and manager were very professional, pleasant and made my purchase hassle free."
• "We’ve had our pre-owned F-150 for a few days and have been thoroughly enjoying it!!"
• "I saw my Escape Saturday morning, test drove some more cars at other dealers, and bought my Escape from SeaBreeze Saturday night."

Cons:

• "I would never purchase a vehicle from this dealership and would never recommend them."
• "The dealership would not help me at all with shipping of a truck I purchased."
• "They have a vehicle i been looking for, for awhile, but now i am hesitant to go back there."
• "The typical dealership stereotype."
• "Hey guys......Why you have to apply so many banks for the credit approvals.....The Worst experience ever......"
• "First time buying a vehicle from here and its my last. Never again!"
• "The salesman(really kinda pressured us) said what he had was a better deal for us."

Vehicle Quality

Pros:

• "My F-150 is EXACTLY what I wanted."
• "We’ve had our pre-owned F-150 for a few days and have been thoroughly enjoying it!!"
• "I recently purchased a white 2018 Ford Fusion from this place and it was one of the best car experiences I’ve had."
• "I wasn't expecting to leave that day with a New to us vehicle but they had what we were looking for and a price we couldn't ignore."
• "The used car was immaculate, Sea Breeze had well-prepared/maintained the vehicle for resale."
• "Just bought a used Ford Edge and I’m extremely happy with the service I received at Sea Breeze."
• "I am so satisfied with my new car! Thank you Seabreeze Ford!"