Mamoun's Falafel Reviews Summary

Food Quality

Pros:

• "Each bite is a delightful explosion of flavor and texture, perfectly complemented by the assortment of fresh salads and creamy tahini sauce."
• "The falafel sandwich and chicken kabab sandwich was good with crispy fries and lemonade."
• "Falafels are super crispy on the outside and soft in the inside."
• "The veggie sandwiches was probably the best I have tasted."
• "The lamb sandwich was amazing, I wish I ordered two for later!"
• "Pita bread, rice, hummus, falafel, shawarma, and chicken kebab are all very good."
• "Falafel was great and chicken sandwich was super."

Cons:

• "Food sucked! Didn’t taste authentic!"
• "The falafel is basically bread and lettuce."
• "The outside of the falafel were extremely dark and tasted smokey."
• "The bread gets thinner, and the amount of meat gets smaller in the sandwich itself."
• "The olives taste like they came from salt water, not even rinsed off and fill of salt."
• "Everything was super salty. The lamb was extremely salty and the rice was extremely salty."
• "The falafel balls are mushy."

Service

Pros:

• "The girl at the counter, her name was Jada, was accommodating, pleasant and really made an effort to help us."
• "The two young ladies at the counter made sure to double check our order and attentive to customers needs."
• "Houssab is the sweetest person ever."
• "The staff are wonderful, the service is quite fast."
• "Staff is friendly and the food came out quick."
• "Julie is great. She always gives the best service, and makes me feel valued."
• "The staff is enthusiastic and friendly."

Cons:

• "Horrible service. The manager that worked this morning had a very nasty attitude."
• "Terrible attitude and hostility from the 2 workers."
• "The employees lately have been very rude and have an attitude once you walk in."
• "The woman on the phone was adamant that the kitchen never makes mistakes... and insinuated that we were lying or stupid and couldn't count."
• "Staff is very unfriendly, when u ask for extra tahini or anything, they act like u asked for their kidney."
• "There's a black African American girl at the register who is taking the order, she messed up my order and when I went up to her to correct it she insists with me that she was right and I am wrong with a very bad attitude and no professional manners!!"
• "Whoever hired the girl working tonight with the septum piercing should reevaluate her job."

Value

Pros:

• "Affordable prices and relatively decent portion sizes for the money."
• "Plus, the prices are incredibly reasonable, making it a great spot for a quick lunch or a casual dinner."
• "Considering the renovations, increased cost of ingredients, and the fact that we’re coming out of a pandemic— $6 for a falafel sandwich is pretty decent."
• "$4-7 pita sandwich and $7-12 salad/rice plates."
• "Good price with the current inflation and food cost."
• "The portions are very filling and worth the price."
• "Worth the money."

Cons:

• "Very disappointed, Never again."
• "Sadly they charge 6 bucks for a small falafel sandwich heavy on veggies as standard."
• "The portions here are significantly smaller."
• "Some of the menu items to be a bit expensive for the portions."
• "That’s a lot of money for lettuce in a pita."
• "Prices have risen in the past few years and it's priced higher than other similar restaurants nearby."
• "For 12 bucks the platter has only 5 pieces of chicken and very little rice, it's extremely disappointing."

Atmosphere

Pros:

• "They’re often open later than most casual food places."
• "Always on point. Also, they are open real late which a huge bonus."
• "Love the vibe and the look of the restaurant inside."
• "The interior and exterior decoration is really nice and inviting."
• "The atmosphere is casual and welcoming, making it the perfect spot for a quick bite or a leisurely meal with friends."
• "It's a jewel on Easton Ave compared to all the other fast food / pizza / fat sandwich places."
• "Its a great place to have mediterranean food.they have recently upgraded their interiors so it looks much better now."

Cons:

• "The salad barely had any lettuce (can you spare some?) or anything else in it."
• "The cook DOESN'T WEAR GLOVES."
• "Charging a dollar for lettuce and rice for platter says more than enough."
• "The 'Fool' (Beans) is CANNED too."
• "The Baba Ganoush is NOT made fresh, it is CANNED."
• "Parking might be an issue sometimes."
• "Hard to find street parking on busier days."