Mezza Reviews Summary

Category: Mediterranean restaurant

Address: 22 Jefferson Ave, Westwood, NJ 07675, USA

Phone: +12017228822

Rating: 4.5
based on 129 reviews.

Ambiance

Pros:

  • "Moderate prices, great ambiance and excellent food."
  • "Interior is lovely."
  • "Great ambience."
  • "The ambiance when you walk in is so warm and inviting which makes for the perfect dinner experience!!"
  • "Ambience was superb."
  • "Beautiful space and great ambiance."
  • "Delightful atmosphere. A New Jersey gem!"

Cons:

  • "The music they play is extremely loud!"
  • "Busy, energetic space."
  • "The music was a bit confusing - a mix of modern and beatles, i would suggest something more soothing."

Service

Pros:

  • "Great service."
  • "The service was superior."
  • "Attentive staff, as well. Can't wait to go back!!"
  • "Service is swift, mindful but not hovering."
  • "The service for a party of 23 was exceptional."
  • "Our server, Dominik, was excellent."
  • "Service good and server very friendly and helpful."

Cons:

  • "Service was poor, attitude poor and they added a non optional 20% to the bill for a tip."
  • "What happened to the customer service?"
  • "Customer service, at least the day we visited was terrible."
  • "The lady was rushing things, she was very rude."
  • "Staff seemed to need more help. It took forever to get our check."
  • "Waiter didn't even check or ask why several dishes are untouched."
  • "This was what we experienced here tonight... Immediately two waitresses come over and yell at her to put her mask on."

Food Quality

Pros:

  • "The food here is nothing short of amazing, with each dish delivering a burst of authentic flavors that will leave you craving for more."
  • "Food was very delicious."
  • "The falafel appetizer was perfectly crispy and the bed of tzatziki and tomato pairs well."
  • "Humus is always fresh and creamy, Falafel is crisp and so good I can have it every day."
  • "Chicken kabobs were moist and seasoned appropriately."
  • "The calamari and humus for appetizers were tasty."
  • "Everything ordered and tasted had been scrumptious."

Cons:

  • "But some dishes came out poor. Kids didn't eat the chicken shish at all."
  • "First time at this restaurant and it will be our last time!!! Very overpriced for very simple food."
  • "The food isnt outstanding at all, it's just simple food with out any kick to it."
  • "Food is expensive, and not fabulous."
  • "The seafood couscous is little too fishy tasty due to squid in it."
  • "The pear salad had minimal pecans (1 or 2 ) and very little goat cheese and the pears were hard and tasteless."
  • "The duck was the worse ive ever had."

Value

Pros:

  • "Prices are good so it won't break the bank but this does not change the top notch quality and preparation of the meal."
  • "The food seems a bit pricey at first glance. Then you'll see the ingredients are excellent."
  • "Entrees expensive, but worthy of the price (one anyway!)"
  • "Fresh amazing food at a fair price."

Cons:

  • "The upward creep of prices has become intolerable."
  • "Overpriced relatively to the quality, for sure."
  • "This is a more expensive restaurant. Approx. $80 - $100 for 2 people with appetizers, dessert, and tip."
  • "The price point was very high, $37.00 for my chicken dish which was in a sauce and full of bones."
  • "Portions were pretty small and we felt that the total was not good value for the cost."
  • "The meal was very expensive for what it was in my opinion."
  • "For a party of 6 with no alcohol the bill was almost $600."

Additional Policies

Pros:

  • "BYOB is a plus!!!!"
  • "I love the fact that you can bring your own liquor, since it’s BYOB."
  • "And the best part is that it’s BYOB."
  • "One more nice detail about this place is that it’s BYOB… which I LOVE!!"

Cons:

  • "Owners choice to dump the CC fee to the customers is a bad business choice."
  • "Plus a credit card fee which I always find annoying these days."
  • "Unfortunately, any good food and service was completely forgotten by the outrageous credit card policy."
  • "However I took a star off because of the annoying 3% credit card processing fee."
  • "Everything was great except for unexpected 3% CC (credit card) fee we saw on the bill."
  • "Although food was good I won’t be going back as there are alternatives nearby towns and don’t want to pay the credit card processing fee."
  • "They charge $8 for the water without warning."

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