"The doctor and tech were amazing, my 6 month old corgi melted right into their arms as he was getting examined."
"They were priced well, took me both times on SUPER short notice and even clipped my pups nails for free."
"The staff at Fresh Meadows Animal Clinic are just amazing, they always take care of my Shenzi with loving care."
"I will definitely be recommending this place to everyone I know and I will continue to bring my animals here as well!"
"Dr. Cohen and his staff were very friendly and accommodating."
"Honestly the best Vet I've ever been to. They do everything to accommodate you and your pet."
"Dr. Cohen and his staff are knowledgeable, patient, kind and genuinely care about the health and well being of your pet and by extension you."
Cons:
"So glad we changed to another doctor. The receptionist specially is very unprofessional & cannot take questions."
"The last time I went was absolutely terrible! The front desk receptionists are absolutely unprofessional."
"Communication is practically nonexistent here."
"The worst vet I have ever been to. I saw Dr. Cohen for my dog who was sick and he completely had no idea how to help my dog."
"Terrible service and lack of professionalism from the vet."
"It saddens me to see people like Jeremey Cohen be a vet. He is unprofessional, rude, and incompetent."
"Jeremy Cohen, the main vet at this clinic, is the most incompetent vet I have ever met in my life."
Cost and Value
Pros:
"The cost of the blood work are very reasonable and competitive."
"Dr. Cohen recommends only tests that are needed, and does not try to empty your wallet."
"Thanks to it being dental month, we got the tumor removed and his teeth cleaned for about 1/3 of what our former vet wanted to charge."
"They generally run the schedule pretty well, I never have to wait long (with an appointment.)"
"I also love that they send all reports and even your invoices by email if you want them to. It makes keeping things organized MUCH easier."
"Prices are very reasonable for all types of services."
"The prices are affordable which is a major plus and the staff is accommodating and loving."
Cons:
"I was overcharged money so the vet at whitestone could RIP me off!"
"They just took a huge chunk of my pay check for nothing with nothing to show for."
"This veterinary clinic is greedy and I regret deeply taking my dog here."
"They try to get you to order from their pharmacy by making it very difficult to get a prescription filled at external pharmacies due to their lack of responsiveness when contacted by the pharmacy."
"Unprofessional and useless. They do unnecessary scans and over charge you for them."
"But it's a classic case of 'you get what you pay for'."
"If your pet needs a vet, I urge you to go somewhere else."
Facility and Accessibility
Pros:
"The area is quiet and parking is a breeze."
"The office was clean as was the exam room."
"The facility is clean and well kept."
"It's also very easy to park here."
"The waiting area is clean and tastefully decorated."
"The clinic is small but I can see why it is so busy and highly recommended by others."
"It was easy to make an appointment online and via email and you receive text reminders, which I appreciate."
Cons:
"Parking is also terrible because there is no lot."
"Useless website appointment function, requested appointment for 2/3/2023 back in December 2022 online, why there is no follow up email or phone calls."
"I did not receive an email to confirm my appointment and only received one call this week to remind me about my appointment and to confirm."
"Good staff great doctor. But they should stop using pandemic as an excuse and not let pet parents inside."
"No one returned calls, until I sent Dr. Cohen email."
"I got the sense that this place caters more towards their seasoned clients than new clients."
"Also when I called and asked for a detailed copy of her medical records they said sure no problem. A few minutes later I get a written email about 10 words long saying good health, vaccinated, dewormer etc."
Professionalism and Care
Pros:
"Dr. Cohen is very thorough and listens to the owners concerns."
"Always happy to come see Dr. Cohen."
"Dr. Cohen and the staff here are amazing!"
"Dr Cohen is always amazing with her, he clearly loves his job and is great at what he does."
"Dr Cohen is the best vet ever. He's really nice and he has a shiny degree from Cornell!"
"Dr. Cohen and his staff are incredibly understanding, empathetic, friendly and helpful."