Taco Bell Reviews Summary

Service

Pros:

• "I love this spot. Clean, the workers wore hairnets."
• "Jamee the manager at night is the best."
• "The place was very clean and the employees are very nice and helpful."
• "The staff give you inviting greetings, they have patience, plus they are able to assist you with your order."
• "Customer services exceeded my expectation. Staff was friendly and patience which is really nice when you have a 3 year old in the car who wants to place his own order."
• "Wonderful young woman named Tiffany very helpful, knowledgeable and polite at the drive thru."
• "Very polite customer service. Food came out fresh and I did not have to wait in line."

Cons:

• "The food was okay the service is by far the worst I've ever experienced."
• "I've NEVER been in a fast food place that was this slow!"
• "This place has horrible service I paid $15 for 2 supreme tacos and burrito and two cinnamon twists I got none of the items I purchased in the bag none of them this is the worst Taco Bell ever and every taco is soggy with old meat."
• "Some of the staff do not know to count. Female during breakfast time still gave me the incorrect change back and walked away. Morning staff not too friendly there."
• "Lousy customer service. Lousy presentation. Lousy management service. Lousy food. The food was fallen out the wrapper into the bag. I would not and will not recommend this location to anyone."
• "Terrible service, Staff acting like they don’t want to work."
• "They have everyone wait in a long line while they talking they rude even the manager is rude."

Food Quality

Pros:

• "The food was delicious I had the new strawberry cream shake last night and it was dii good."
• "I just loved a 'SkittleBaaaadidoo' slushies mixed with Pineapple."
• "The food is fast and cheap and some of it is tasty. But you're not going to be very satisfied unless you order lots of it."
• "Food is decent and cheap."
• "I came to TacoBell for my favorite meal, steak quesadilla. It’s was so delicious and I dined in."
• "I've always liked Taco Bell better than other fast food places. I love their crunchy tacos."
• "I get Taco Bell every Sunday for the slushies and soft tacos. Soft tacos are so delicious especially with the sauce and the crunchy lettuces hmmmm so good."

Cons:

• "No toilet tissue in the bathroom and it’s extremely dirty city needs to do a check in for sure."
• "They took no pride in making the food, it was as if they just threw them together."
• "Since they opened there has yet to be a time we order from the App that our order is right."
• "$3 for a dammn empty Taco lmao then she tells me oh it comes with 1 scoop of meat."
• "I won't be goin back to this one. My cinnamon twist were hard and stale."
• "Food was stale trash. My order took forever because only 2 ppl were working."
• "Pure, utter trash. Ordered on DoorDash, location is right around the corner, and food still came cold and dry, with no sauce packets."

Order Accuracy

Pros:

• "Ordered my food and it was slightly off, The manager personally made it right."
• "Never fails to satisfy even if it’s not made to perfection."
• "Let's get this review started so I'm not gonna bash this taco bell because I absolutely loved the workers there and also they didn't mess up my order."

Cons:

• "I just left this taco bell about 45min ago. I got home and my whole order was messed up!"
• "Drive Thru was way too long and slow! Left! What is going on here?"
• "For the night shift (9pm - 11:00 pm)… Disgusting and worst service."
• "Placed a mobile order in the app for pick up and it took them 35 MINS to get my food ready!"
• "They're very slow last 2 times I waited 25 minutes for Uber eats orders that were supposed to be done already."
• "I just bought a Supreme Soft Taco Party Pack that comes with 12 tacos and I paid $30 dollars and they only put 9 in the box."
• "AVOID USING THEIR APP FOR ORDERING. They often overlook items you've requested, such as entire combos."

Customer Experience

Pros:

• "The drive-thru was very nice the lady was very polite in she even made you laugh when you came up to pay at the window very very professional I will eat there again."
• "People who are commenting negatively are most likely doordashers and Uber eaters who are not the from the neighborhood. If you come to the Taco Bell personally service is the best thing they have."
• "The employees were gracious and helpful."
• "The employees were gracious and helpful. The food hit my craving spot. I don't like that I have to use the kiosk, don't like it, don't like it, don't like it."

Cons:

• "This is the worst taco Bell ever. Everytime I show up here they never fail to disappoint."
• "This is where hood Taco Bell becomes ghetto Taco Bell."
• "They always mess up your order EVERY single time."
• "Saw 3 employees at drive thru, not one was wearing a mask."
• "Very bad customer service came this Afternoon i was the only customer standing at the counter for about five minutes before anyone said how may I help u."
• "Whoever is working there should be fired and bring in new people who actually pay attention to details."
• "Needs new management. I spent 20 minutes waiting for my order to be taken."