Delco Steaks Reviews Summary

Category: Fast food restaurant

Address: 2567 West Chester Pike, Broomall, PA 19008, USA

Phone: +16103561192

Rating: 4.1
based on 115 reviews.

Food Quality

Pros:

  • "Best cheesesteak I’ve had in the burbs."
  • "Quality of food is great."
  • "The steak was juicy, bread warm and cheese delicious."
  • "The buffalo chicken cheesesteak was fantastic."
  • "The steak was thin and very flavorful."
  • "The cheesesteak meat was excellent too."
  • "Cheesesteaks are absolutely incredible. Combination of the seeded roll and the quantity of meat/cheese."

Cons:

  • "Sorry, the cheesesteak was awful. I couldn’t even eat it due to tons of cheese on it."
  • "Meat has weird flavor to it."
  • "The chicken cheese steak is mostly raw or undercooked. It is pink..."
  • "The sandwiches have gotten worse in quality."
  • "I wasn't overly excited about the steak."
  • "I paid over $100 for 6 dry unseasoned steak -um meat so called cheesesteaks."
  • "For the steak itself - I think it was a bit too greasy."

Customer Service

Pros:

  • "The people are friendly and courteous, and had my order ready at 3:53p!"
  • "I want to thank Steph & company at this location on date 6/17/22 for correcting my order when the mistake was partially on me they delivered unmatched customer service & corrected order at no charge giving me my delicious fantastic cheesesteak you guys are AWESOME!!!"
  • "Staff was also friendly and welcoming!"
  • "Great quality and service!"
  • "The staff was super friendly."
  • "The guy that picked up was super nice and changed the order."
  • "Staff was friendly, told me about 40 minutes over the phone. I walked up to pay at around 25 minutes and they said it was ready, score!"

Cons:

  • "The service is painfully slow."
  • "Got there, they were nasty, keep saying there was no order."
  • "Food is disgusting and they rob you from your money. I waited over 2 hours and the manager has really bad attitude and disrespected me through the phone."
  • "So they have good food but they never answer the phone which is really annoying and they are rude."
  • "Bones in my chicken steak. I called and they said we don't use chicken with bones, essentially not believing me."
  • "Terrible experience at Delco steak...ordered my food at 11:16 over the phone...they said 25 mins...got there in 25 mins went to the window to pay for if they gave me my drinks and said they would bring it out to my car...sat there for 45 mins til I had to go back up to the window to ask if they forgot about me."
  • "Rude staff. Staff has drastically gone downhill in last year especially in newton square."

Value for Money

Pros:

  • "The food was hot and the order was ready fairly fast."
  • "This steak is packed with beef, I wonder how they can maintain a good profit with such a great offering at a low price."
  • "Great start and a fair price for the size of it!"
  • "My new go to spot. Could have fed 3 people off of the large."
  • "The steak was cooked perfectly! The cheese was quality, Cooper Sharp, which was melted well, and creamy."
  • "Large chunks of onions grilled just enough to start the flavor and texture change so I got the best of both worlds(raw and grilled) with the perfect amount of cheese."
  • "Easily the best cheesesteak ive ever had."

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