Elegance Nail II Reviews Summary

Staff and Service

Pros:

• "Amazing staff - they are professional, organized and always on time."
• "The women who did my nails (both hands and feet) were amazing."
• "I love my nails when I get done with Tammy she exactly know what I need."
• "Everyone there who has done my nails always does an outstanding job."
• "Cathy was very good at cleaning my mail beds on both my hands and feet."
• "As always my Nail tech Betty gives the best service."
• "The service was excellent. Selena is fantastic."

Cons:

• "That lady named Amma never asks what you want to do and starts applying thick uneven layer of gel nail hardner and makes mess."
• "And I was overcharged by a few dollars."
• "They do a very poor job so you will have to come back within a week, and their skills are MEDIOCRE and that's being nice."
• "Horrible service! Only wanted a simple design on the ring finger and the man said I’d have to wait 45 minutes."
• "Betty was not nice or professional when doing acrylic with gel."
• "Technician rushed through my nails and filed them lopsided."
• "Nail tech did my nails design came out horrible and nail polish came out with air bubbles and sides had nail polish that was not cleaned up."

Customer Experience

Pros:

• "Very friendly atmosphere and would definitely come back."
• "As always never disappointed with my services."
• "The woman at the front is always nice and professional."
• "She was sweet, helped me pick out my colors and although she is super fast she did a great job!"
• "Amazing place. Went the day before Christmas Eve and they had more than enough staff to have no one waiting for more than 5 minutes for service."
• "The ladies are very fast and accommodating. The atmosphere is very welcoming and they actually pay attention to the shape that you want for your nails."
• "Everyone was very accommodating and super friendly."

Cons:

• "I WAS WAITING OVER AN HOUR TO BE SEEN. After seated I was still waiting and I left. Horrible experience / customer service."
• "Save your money and time and find a better place."
• "AWFUL AWFUL AWFUL. I would NEVER go here again! Nails weren’t painted or filed even!"
• "I refuse to ever go back to this place because of the poor job and service."
• "I ended up walking out... This was definitely disappointing."
• "Never again shall I go there- It was an awful experience!!!!!!"
• "Extremely rude, unfriendly, and unprofessional... She made a joke about me in her language as soon as I walked in & all the nail techs looked at me and started laughing."

Pricing and Value

Pros:

• "There prices a bit on the higher side but they provide great service so it all works."
• "I was extremely happy with my pedicure and my eyebrows. But considering I’ve been here multiple times, the one thing i really like that separates them from other salons is that they text you coupons off your service."
• "I got 15% off for my birthday coming up."
• "I paid $50 for a gel fill in, I thought that was extremely reasonable as well!"
• "This is the best place I have gotten my nails done. They never lift and the prices are good."
• "My manicures can last up to 4 weeks without chipping!"
• "I paid cash so they gave me $1."