Akshay Indian Grocery Reviews Summary

Customer Service

Pros:

• "Akshay is a wonderful, nice and friendly guy. He runs the place very well never had any issues."
• "Visited almost during the closing hours 9 pm. But staff were kind enough to oblige and were highly cooperative."
• "I was treated with kindness and prices are reasonable!!"
• "The employees are extremely nice and provide all necessary help."
• "There are two ladies at the counter one is very friendly and the male person at the counter is friendly."
• "A young man who works there followed me and gave me a cart!! Thank you."
• "One of the best vegetarian Indian grocery store in this area. Owner n staffs are very nice, humble & helpful."

Cons:

• "Staff is not at all friendly, indeed they are arrogant if you ask the exact shelf location of any product."
• "Management does not respect customers and their concerns."
• "Owner of Akshay Grocery was very rude and was not even ready to tell the price of the product."
• "The owner is downright rude and obnoxious."
• "Owner behavior is really worst and he doesn’t respect the customers."
• "Extremely rude owner!! Don’t have any regard for customer."
• "Very rude customer service."

Product Quality

Pros:

• "This place is fully stocked with anything you may need."
• "Great place to find specialty ingredients such as chickpea flour, fresh jackfruit, coconut cream, cardamom seeds, chickpea flour, etc."
• "Their Okra/Bhindi is the best and cheapest in Philly!"
• "Better pricing and a lot of good variety for groceries related to many regional Indian cuisines."
• "You get almost all Indian groceries, vegetables, fruits, flowers, Pooja items, Mango leaves, betel leaves etc."
• "Their greens are always fresh (Mint, Spinach, Corriander, Drumstick leaves, Gonkura etc.)."
• "They have great okra during summer."

Cons:

• "This guy is selling low quality Indian kitchen Wares for a very high price."
• "The Atta was already expired a year ago and they are still selling it by concealing the dates."
• "Especially snacks are smells very BAD within 2-3 days."
• "Most of the vegetables are always below par, never crisp and fresh."
• "The vegetables and fruits section is packaged to sell sub standard items."
• "We bought samosa one day and it was spoiled inside."
• "Vegetable quality is not very good."

Pricing and Policies

Pros:

• "Other stores offer same items with lower prices."
• "Rates are often as good as Bhavani... Which is very much hyped here."
• "All rates are nominal."
• "The prices of products remain the same and there is no price gouging as in other Indian stores."
• "Variety of products and honest pricing."
• "One of the better Indian stores in the area. Will have to remember to carry cash with me as they don't take cards for less than $10."
• "Regular packed items are good."

Cons:

• "They have limits to buy minimum $10 with both debit and credit card otherwise they don't want to serve."
• "They have wide variety of Indian Grocery but expensive than other Indian Grocery Stores."
• "Their prices are extremely high."
• "They charge extraordinary high price on pulses, 4 Lb of Pulses packet is $7.99!!!"
• "Price-wise they are higher than most local grocery stores."
• "Prices are horrible. Vegetables gets spoiled quickly."
• "There is a 50-dollar minimum spending limit to buy a bag of flour which is illegal."

Store Environment

Pros:

• "Also they avoid the use of plastic bag by giving cardboard boxes to take back your stuff, which is a very smart and eco-friendly way!"
• "Very clean during the Covid times and the store is well organized with a friendly manager."
• "The store is very well stocked and caters to everyone's needs."

Cons:

• "Cleanliness, not easy to navigate and had wet and uneven floor."
• "This shop has huge potential but its VERY badly maintained, racks are cramped and very closely placed to make sure no shopping cart can move easily."
• "Health code violations are plenty. As many snacks are way past their expiry date."
• "Invariably, you will find the frozen items have clear signs of freeze and thaw."
• "Almost every item has no expiry dates at all as they are wiped off to sell them somehow."
• "Rotten Vegetables, expired labels on Products."
• "Be careful and check the dates and seal of everything you buy from here. They sell expired products."