Red Bank Veterinary Hospital - Mt. Laurel Reviews Summary

Staff and Service

Pros:

• "The vet took the time to explain all the results to me so I could truly understand what I was seeing."
• "Every time I’ve needed them, Red Bank has been here for my pets."
• "Kept me updated a few times a day and helped get my dog better!"
• "The staff from the front desk to the internal medicine department were all friendly and very thoughtful!"
• "Thank you to Dr. Jenny, Veterinarian Neurologist. She was kind, caring, and empathetic."
• "Dr. Beebe is friendly and knowledgeable."
• "The staff was absolutely fantastic and so compassionate while I was losing my baby."

Cons:

• "The blatant neglect and failure to provide the necessary care for My grandmother’s dog has left her heartbroken and devastated."
• "However the vet herself seemed cold and distant to us and my George who wasn’t feeling well."
• "Not a very compassionate place as far as the doctor we saw."
• "This shows that are totally unprofessional and they dont care for their patients."
• "Was told someone would call me the next day and discuss my bill. Shocker no call."
• "Then they say he might have to stay a few more days need to give more money down for another 2-3 days."
• "When I initially made my appointment with the cardiologist, I was told the appointment I was making would cost me $235. When I was finished and went to pay, the total was over $1300."

Facility and Cleanliness

Pros:

• "The facility is very clean and feels incredibly homey."
• "Their process for euthanasia is very compassionate."
• "The Hospital was so clean and everything was top notch."
• "The facilities are impeccable everything is clean!!! And I mean every corner."
• "The office was also extremely clean."
• "The office is very nice and clean."
• "The Red Bank Veterinary Hospital is probably the finest, friendliest, most knowledgeable staff and assistants and extremely clean."

Cons:

• "Also not everyone is on the same page with pricing or communication error about the price."
• "Unfortunately it can be a very long wait and very pricey."
• "Walk in is ridiculously high priced."
• "This vet is a complete and utter joke and should be held accountable for their practices."
• "Stay away from this place the people are horrible crooks!"
• "Beware Fraudulent Billing by Ms. Rosemary Pierson-"
• "She then stated I don’t make the prices, we are 24hrs that’s why the price is the way it is."

Communication and Follow-up

Pros:

• "He followed up personally. And answered calls and emails at a very prompt time."
• "They also followed up and answered any silly questions I had."
• "My doctor going over findings, treatment plans, signs and symptoms to monitor for, and after discharge care plans."
• "Dr. Winkler even followed up by text at 9am the next day to see how his patient (my cat) was doing."
• "I received a call Friday night with a full update on his status along with the course of action planned."
• "The follow up with Dr. Winkler was comforting and constant with immediate responses to my concerns."
• "Dr. Winkler was honest and amazing and kept in contact with me via text after my dog left to make sure she continued to do well."