Society Hill Veterinary Hospital Reviews Summary

Staff and Veterinarians

Pros:

• "Dr. Coates, young doctor enthusiastic and caring, he listened humbly to all of my concerns."
• "Dr. Rose called every 3 days to check on the dog."
• "The entire team we worked with - Dr. C., Nicole, Diana, Amy - were top notch."
• "Dr. C is not only exceptionally knowledgeable and caring, she is also completely accessible."
• "Dr. Regan is very thorough...she diligently follows up on lab tests and problems that are being monitored with my dog."
• "Dr. C and her team are fantastic."
• "Dr.Matkowski is the greatest Vet in Philadelphia. Extremely caring, gave his personal email address to me so that I could email him with any questions I had regarding my puppy's health."

Cons:

• "Rating would be higher if it wasn't for their front desk women. They are rude and petty."
• "WILL NEVER GO BACK."
• "AVOID these assholes, go somewhere else."
• "Clearly, end-of-life issues are not Society Hill Veterinary Hospital's competency."
• "They are by far the most inept veterinary practice that I have ever experienced, they administered a flu vaccination, which had known issues of causing swelling of the face and head of dogs and then when the dog developed a breathing issue did not consider that the vaccination was at fault."
• "DR 'C' is not there anymore let go w/out a word or warning."
• "If I could give them minus zero rating I would. What a nightmare experience! If you truly love your pet please stay away from this place."

Customer Service and Care

Pros:

• "They are so kind and caring to me and my furbaby."
• "I personally love the care they have for my girl Rosey. I love that Doc C. came out to explain in detail what exactly was wrong with Rosey and how they were going to proceed in caring for her."
• "The staff and doctors really care about you and your fur baby, and take each case as individual."
• "It is obvious that everyone who works here cares about our precious animals!"
• "Outstandingly intelligent veterinarians with a truly concerned and compassionate staff..office is neat,clean and organized...there is a well stocked pharmacy."
• "The staff were absolutely amazing and the doctor was very kind and thorough to make sure all my dogs needs were met."
• "The entire staff is caring, kind and more than professional."

Cons:

• "Front desk could use some new hires though."
• "DO NOT TAKE YOUR PET HERE!!! FOR OVER $130 all MY PUPPIES GOT WERE FLEAS."
• "I don't trust their vets there nor the way the whole place is run."
• "We do not believe that Society Hill Veterinary Hospital is the best choice for your pet, or for you, when dealing with end-of-life - or any other - issues."
• "Our past two visits we have had to wait over an hour after our scheduled appointment time for them to bring our dog back to the office, before the appointment even started."
• "They have not been in contact with us since this incident, they have not been able to provide us with any closure as the necropsy was inconclusive and they have made no attempt to reimburse us the cost of the puppy."
• "It took four days for the vet to share the radiology results."

Value and Cost

Pros:

• "I was able to book an appointment within 24 hours of discovering Society Hill!"
• "We've been clients for many many years (through 4 dogs), and have always received excellent care and service."
• "They were very transparent about costs."
• "They always call the next day, and every couple of days after, to check up on our pets."
• "I first went there after comparing prices of several vet hospitals in the area and their prices were the best."
• "They also seem to value their employees a great deal by closing for lunch and having reasonable working hours."
• "Absolutely detailed and educational visit! Staff handled my pet with care and gave maintained quick communications even after my appointment for follow up."

Cons:

• "This place is a RIP OFF."
• "Lastly, they're insanely expensive, even compared to our previous vet in downtown DC."
• "It is also super expensive, no matter what you come in for."
• "I also think the prices are a bit high and slightly unreasonable, but at least I know it's clean."
• "This vet is incredibly expensive! We have been taking our dogs here for years, and have always felt like our dogs were being over tested and we were over charged."
• "Con: they’re incredibly expensive but I can’t put a price on my love for my buddy."
• "It was on the higher side for cost...but you get what you pay for."