McDonald's Reviews Summary

Service

Pros:

• "The manager was great he got a different worker to fix it ASAP and it was perfect."
• "I love coming into fast food restaurants in the morning, it’s more friendlier and happy then the night shift."
• "The food is always fresh, hot, and prepared quickly, making it a convenient choice for those in a rush."
• "I have definitely experienced the nicest, happiest employees in the drive through of this location."
• "Very nice manager towards the workers and customers."
• "The line at the drive thru was fast af, 3:30 shift is definitely good."
• "Employees are fine, but obviously understaffed. Complaints were handled professionally."

Cons:

• "Service is horrible wait time is ridiculous."
• "Service take forever they talked more than they customers come s friends first waiting for food takes 20 minutes or longer."
• "The person in charge or supervisor a lady have horrible customer service skills no professional and she look like she don’t like her job."
• "Also be prepared to wait at least 10 to 20 minutes in the Drive-Thru line as no one seems to be actually doing any work in there."
• "The service was horrible I was in there for almost 45 minutes the floor was extremely dirty little kids from the neighborhood were running around and the manager was standing behind the counter talking on his cell phone."
• "Service is slow and it’s been dirty on multiple visits."
• "Not only did we wait almost a half hour in the drive thru but our order was also wrong!"

Food Quality

Pros:

• "Their burgers and fries both are great and don't seem like there is a lot of grease in them like there was quite a few years back."
• "The food was delicious."
• "Almost always good, fresh food whenever I visit this location."
• "The food is fresher and rarely served cold or stale."
• "Fries perfectly crispy-crunchy wit soft, hot tater middle which apparently are hard to perfect considering their rarity."
• "The folks at the drive thru window were very nice. They accommodated our order."
• "This mcdonalds always gets our order right and we order special orders."

Cons:

• "Food was cold and tasted old and stale."
• "The fish sandwich that was sold to me looked and tasted like they found that thing behind the stove and dropped it in grease to reheat it."
• "The bun on each burger was extremely wet with grease."
• "A pregnant roach crawled out if my bag and got loose in my car."
• "Nuggets were burned. McChicken was burned."
• "The sandwiches are so dry.. and it wasn’t even enough sauces on the sandwiches."
• "My order was inedible... Everything was overcooked and nearly burnt."

Cleanliness

Pros:

• "The place was clean."
• "Plenty of parking space bathrooms are open for the public and it was clean."
• "AN EXTREMELY CLEAN !!!"