Quigley Chrysler Dodge Jeep Ram Reviews Summary

Category: Jeep dealer

Address: 565 PA-100, Boyertown, PA 19512, USA

Phone: +16107568787

Rating: 4.8
based on 188 reviews.

Customer Service

Pros:

  • "Great service, quick service, clean service, and thorough."
  • "I am very happy with the service I received at Quigley."
  • "Everyone there treats you like family."
  • "The whole staff was friendly and helpful."
  • "Great service. Staff is very friendly."
  • "Always courteous, professional and ready to go the extra mile to make things right."
  • "Exceptional customer service!"

Cons:

  • "The worst place where I have been so far...Just because of the treatment I received, I won't get a vehicle from here even if he gives me an offer that i can't refuse."
  • "I am a customer of Quigley and I needed to have a document notarized...the salesman relayed this to me (very rudely)."
  • "They are incompetent to work on vehicles, especially diesels."
  • "Terrible customer service from everyone in the service department."
  • "Every time I take my truck there they can’t find anything wrong."
  • "The worst service department, period."
  • "The worst place where I have been so far. I talked to one of the guys named Steve there. Overall, he was rude and acted like I owe him money."

Sales Experience

Pros:

  • "Our salesman was Rob Freeman, he was very laid back and easy going."
  • "Rob Freeman was outstanding to work with."
  • "Rob was wonderful to work with."
  • "Rob Freeman is a polished, honest, no hassle sales consultant that is a joy to do business with."
  • "Steve Gordon was fabulous! We did everything over the phone came in on a Saturday morning and drove home that day."
  • "Rob made it the easiest car buying process I have ever endured."
  • "Best car buying experience HANDS DOWN! We worked with Rob who was top notch!"

Cons:

  • "Dodge will not stand behind their vehicles after a certain year."
  • "WARNING: Very disappointed in this “local” dealership that is raising their prices every week just because they can."
  • "Original salesman I was with really dropped the ball and nearly lost me as a customer until Rob stepped in."
  • "If they can't give me a straight answer, I wouldn't trust them to work on my car."
  • "I always knew the sales dept sucked as I have friends that work at Norristown who tell me they are the laughing stock in the region for sales."
  • "Installed the wrong fuel injectors in the truck."
  • "Only issue was the financial guy took his good old time with everything. 5 1/2 hrs waiting there with my wife and infant."

Facility & Management

Pros:

  • "Dealership was clean and was just a pleasant place to do business."
  • "The manager at the store stayed late to wait for us so we could get my car parked in their garage overnight."
  • "Joe, Brett, and the rest of the team at Quigley are first class."
  • "This is not a big dealership but they have one of the best selection of vehicles I have seen."
  • "Best Dealership I have ever worked with."
  • "The dealership has always been a great place for service."
  • "Great place, excellent staff which is helpful and wants to accommodate your needs in the car-buying experience."

Cons:

  • "WARNING: Very disappointed in this “local” dealership that is raising their prices every week just because they can as out of state people from New York are coming down to buy from them."
  • "Not the best showroom variety but always a good selection on the lot, especially for RAM trucks."
  • "Just don't say God-bless or any Christian Salutation..."
  • "I contacted them last week for a price for an inspection and oil change... It's now been nine days and the only response has been that their team will get back to me as soon as possible."

Value & Pricing

Pros:

  • "Lots off good things to say. Competitive prices on oil change and tires."
  • "I always feel I get a fair price with no hassle."
  • "Discounted price listed online."
  • "Rob was great to work with and gave us a very fair price."
  • "The price was fair and Rob was easy to do business with."
  • "It only took a short time to agree on a fair price and I never felt pressured into doing anything I wasn't comfortable with."
  • "No pressure, No BS sales tactics, quick with exactly what I wanted to pay."

Cons:

  • "WARNING: Very disappointed in this “local” dealership that is raising their prices every week just because they can."
  • "I would think twice before buying a dodge, and I will never buy another dodge vehicle after this."
  • "Rob called me and offer the truck 2K more expensive for the same price."
  • "WARNING: Very disappointed in this “local” dealership that is raising their prices every week just because they can as out of state people from New York are coming down to buy from them."

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