Goldberg's Bagels and Deli Reviews Summary

Customer Service

Pros:

• "The cashier, Arron knows what I want as soon as he sees me walk in."
• "They are always so warm and welcoming at Goldbergs!"
• "The guy working there had my purse safe waiting for me and I can't thank him enough for that."
• "Goldbergs is great! Great service and friendly employees that will help you get the bagel / Ny deli breakfast your heart desires."
• "Not only are the bagels fresh and hot, Goldberg's customer service is the best in the area!"
• "Staff was very friendly! This is my new go to breakfast spot!!!!"
• "The staff here knows ASL and is friendly and patient."

Cons:

• "I’m from New York and love bagels!!! But this place I will never come back too there ridiculously rude."
• "The staff are a little curt but they've been really busy every time I go in."
• "His customer service made my experiences so unwelcome."
• "Found hair in my food called them very nasty on the phone."
• "Person taking our order complete idiot, constantly getting order wrong and abrupt in his mannerisms."
• "Didn’t receive whole order. They never answer the phone for complaints or concerns or for ordering."
• "I would have given it 5 stars honestly but the one girl that works there makes it miserable for me to buy, not only has she been completely rude and makes even a simple transaction the most difficult every single time I buy, but she has hung up on me multiple times while trying to order."

Food Quality

Pros:

• "Friendly atmosphere & delicious food!!"
• "Great bagels and huge deli sandwiches."
• "After years of living a sub-par bagel existence, Goldberg's comes along. I cried tears of joy the first time I bit into one of their bagels."
• "Best bagels in town and that’s coming from a Long Island girl who used to work 11 years at a bagel/deli shop."
• "Arguably the best bagels in the Stroudsburg / East Stroudsburg area. Whenever friends come from out of state, we always plan on breakfast at Goldberg's."
• "Was my first time up at Goldbergs the bagels were fantastic crispy and chewy I never had a bagel as good as theirs."
• "This was the best sandwich ever. The sausage and cheese on a cinn rasin bagel was phenomenal."

Cons:

• "Rats in my food, there was hair in my food."
• "Went to get bagels while on vacation in poconos. The establishment was full of flies in the bagel display case."
• "Bagels were plain, not raisin and they don’t take the time to toast them."
• "Absolutely disgusting. Found hair in my food."
• "Bagel was not fresh the coffee was fresh but not really great."
• "The past two times I went the bagels were hard, burnt and full of air pockets."
• "Super loooong wait...more then 25 minutes AND the the egg sandwich was LOADED with Egg SHELLS."

Price and Value

Pros:

• "For a buck you get an amazingly delicious and huge, fresh NY style bagel."
• "The best service they offer is uber delivery which is awesome, especially here in the Poconos where everything is such a distance."
• "Their prices are also extremely reasonable for the portions."
• "They give you more for your money."
• "Had a GREAT SANDWICH and Bagel with Homemade Cream Cheese!....at a super affordable price!"
• "Great pricing and the best home-made cream cheeses ... Goldberg's never disappoints."
• "These bagels are not only generously sized but also reasonably priced, making for a satisfying and affordable breakfast or snack option."

Cons:

• "Prices seem to be a little high compared to what I pay in NJ."
• "Food good but RIDICULOUSLY EXPENSIVE! Not worth it in my opinion unless you are desperately hungry."
• "I bought bagel several times there and every time I do it should be 6 cents on the dollar for tax and I bought $3 worth of bagels and they charged me almost a dollar worth of tax every time don't know why I even asked them then they said the register comes up with that amount."
• "They charged me over $5 for a bagel with cc and chives. Last time it was 2.25 and time before that was 3.50."
• "Every time I go here the price is different."
• "We order frequently usually we get wrong bread with our sandwiches."
• "Food is nothing to be excited about. Two separate visits…waited 35 min in store for two sandwiches & buttered bagels that we ordered online and gave them 15-20 min to prepare."

Order Accuracy

Pros:

• "The standout feature of Goldberg's Bagels is their extensive assortment of bagel flavors, all freshly made every morning."
• "The man who took my order helped me order the right quantity for the number of people."
• "The staff are friendly and professional."
• "The best bagels in the Poconos! The bagels are soy free."
• "Everything was fresh and Scrumptious."
• "The deli is amazing! The menu is standard NY style deli food."
• "These are perfect NY style bagels."

Cons:

• "Best bagels in town and that’s coming from a Long Island girl who used to work 11 years at a bagel/deli shop. However the 3 stars is because they never get my order right."
• "They were also out of all sorts of bagels already before 10 AM on a Sunday."
• "They've forgotten something or got an order wrong."
• "If only they could get orders right cause bagels are good but it sucks to get home and what you ordered is not in the bag."
• "Good sandwich, but I asked for a poppy bagel and they gave me an everything instead, and they also forgot my cookie and charged me for it."
• "This morning I ordered 2 bacon, egg, and cheddar cheeses with 'a little bit of mayo,' extra crispy bacon, and 1 with avocado on egg bagels. I got a thick smear of mayo on both sides of my sandwiches as if it was cream cheese 😩 and white american cheese, and the bacon is not dark at all."
• "Visited this location multiple times and am very dissatisfied. They have gotten my order wrong multiple times (even in a row)."