"Rachel was our waitress who provided excellent service."
"Kimberly was the sweetest and most accommodating waitress!"
"Service was great & friendly as well!"
"The waitress gave us amazing service, very courteous."
"The wait staff is very friendly and polite and they remember you."
"Dawn was a great waitress and made sure we had everything we needed!"
Cons:
"Service today was horrible! She was unpleasant, never asked us if we need anything in addition to our order."
"Our server was rarely to be seen."
"I'm slightly disappointed as the last 4/5 times they did not get my order correct."
"Was on hold today for 25 minutes trying to place take out order and when the girl finally picked up she was rude."
"Our waitress was no where to be seen half the time."
"We sat there for a while without our drinks and our food sitting there waiting for someone to come back."
"The waitress seemed to forget about us for long stretches of time."
Food Quality
Pros:
"The breakfast potatoes were to die for."
"And it was so delicious!!"
"I had the tropical crunch waffle, which was fantastic."
"The food is excellent."
"Food is always spot on and never one complaint from me!"
"The pancakes were very fluffy and fully cooked on the inside."
"Everything was fresh and tasty!"
Cons:
"The breakfast was bland and hardly had any taste."
"Wow, Turning point took a dive. With the food."
"The food is hit or miss."
"I was HIGHLY disappointed with this restaurant, mainly because I'd heard so much about it and how good it is, but the food was horrible!!"
"The food was mediocre, at best."
"The food is just not good, quality of ingredients have gone down, lacks freshness."
"Food was cold soggy and old."
Ambiance & Cleanliness
Pros:
"Lovely/cute decor inside - a diner with a more modern/clean atmosphere and a widely diverse menu."
"The decor is modern and bright."
"Atmosphere is bright and airy."
"The place is really nice, I do like the atmosphere."
"The atmosphere feels very lively and the inside is kept very neat and organized."
"They decorated the restaurant with plants, they use white utensils, some of the boards and sofas."
"Transparent glass shield section, inside the restaurant."
Cons:
"The cleanliness of the dishes was not at all what we'd expect even from a greasy spoon joint, let alone such a trendy popular place."
"Also, a friend used the restroom and said it was an 'absolute mess.'"
"Toilet were very dirty when you expected them to be clean once you're the first customer in the morning...very disappointment experience."
"Our water glasses stunk. Silverware dirty we needed napkins we had to wait a while to ask for them."
"There was a table behind us that was dirty the entire time we were there."
"Wle stop coming to this turning point because the place is always dirty, we gave another change to this location after stopping for two year. The place still the same, poor management."
"The water glasses and pitcher of water that was on my table had a funky smell."
Management & Staff
Pros:
"We spoke to the manager, Jenna and told her this restaurant was managed so well."
"The staff/employees behind the counter were all very nice."
"I appreciate that the manager stopped by our table to make sure we had a pleasant experience."
"The managers are personable when I see them and the staff have always been service oriented from day 1."
"Staff is great, sooo friendly!"
"The management here is fantastic and although they were obviously short staffed they were quick, attentive, and extremely polite."
"Manager was very kind and asked us how our food was."
Cons:
"I’m not sure what is going on, but safe to say I will not return to this location."
"Waited an hour to be seated."
"We dont live in the area i just googled restaurants near me... we will not be back."
"It could've just been an off day but the food was very underwhelming not good really but not terrible."
"I visited today with my two young daughters and the service was a disaster."
"Make sure they actually put you on the wait list so you're not sitting around for 45 minutes waiting for a table you're not getting."
"I absolutely abhor bad customer service - if your staff makes a mistake, apologize for it and try to make it better... not brush it under the carpet and ignore it."
Value & Experience
Pros:
"Quickly became our favorite breakfast and dining experience."
"Definitely a recommended place for an amazing brunch!"
"This is definitely a place I would visit again though if we were back in NJ."
"Always a lovely and delicious experience, we enjoy what we order every time."
"We all had a great experience at this restaurant and I would definitely visit again."
"Highly Recommend Turning Point of Holmdel for a relaxing setting and satisfying meal."
"One of my favorite spots for breakfast!"
Cons:
"Gave it 1 more chance after a horrible 1st experience...well was just awful yet again & will never be back."
"For the most expensive thing we got, it was the most basic taste ever."
"We are all still hungry and going elsewhere to eat."
"The price didn't kill my wallet (we're into 6 figures at present), but at the spiritual level there was collateral damage each time."
"The food is over priced and not very good."
"Horrible we will never go back and I will never recommend this place either."
"Not on the menu but liberally served are pomp, pretention, and vanity."