Runner's High Reviews Summary

Customer Service

Pros:

• "The staff here has always been very attentive, knowledgeable, and just overall nice."
• "Dean made our visit easy and pleasant, it felt like hanging out with an old friend."
• "Wonderful service from a dedicated staff that seems to know everyone personally once you have been in there a few times."
• "Friendly and knowledgeable staff that go out of their way to ensure you receive the best advice and service."
• "Customer Service SHINES at Runner's High!!"
• "The Male staff member was attentive and assured us that even though he was helping someone else he would be right back with us."
• "They genuinely care about each customer and will go out of their way to assist, provide guidance and chat about your last run or upcoming challenge."

Cons:

• "I think the only downside, is there’s no loyalty program, like buy 10 pairs, get one free, etc., & only 2 times a year with a discount."

Product Knowledge & Selection

Pros:

• "Craig was thorough in suggesting the right shoe to walk in."
• "The store is decorated with high tier running equipment, craft specific that would not be found in big box stores."
• "The atmosphere is inviting, the staff is knowledgeable, and they give you a range of shoe options."
• "The team at Runners High were very professional and knowledgeable about diagnosing which shoes would be more effective after a recent ankle surgery!"
• "Everyone here is so knowledgeable and approachable."
• "They ask you what you need and make suggestions, bring out lots of pairs of sneakers for you to try, and take their time to get it right."
• "The staff is knowledgeable on all things running and just so very friendly."

Cons:

• "I've been running with Nike Frees and have been getting REALLY BAD shin splints on my right inner leg."

Community Involvement

Pros:

• "A real community store hosting spike nights for high school runners, speakers, group training programs, and the Shore Running Experience camp for high schoolers."
• "They host events for local HS track teams. They host regular running nights."
• "Runner’s High is a community beacon beaming to those who have a natural love for running together."
• "They participate in the local communities and it makes me happy to support them #shoplocal."
• "These guys will put you in the correct shoe for your stride so you feel good running, and of course they offer plenty of other running gear."
• "They are very community and running vested."

Cons:

• No cons mentioned related to community involvement.

Store Experience

Pros:

• "Runner's High is the best running store around."
• "Very friendly. I highly recommend this store."
• "This store stands out, offering outstanding service and value in a friendly atmosphere. Highly recommend!"
• "Great store! 10/10"
• "The store was well stocked so there were plenty of sneakers to choose from."
• "For service and expertise that you won't find at a big box store or online, shop local and shop at Runner's High!"
• "Great service. And an amazing vibe."

Cons:

• No cons mentioned related to store experience.