IHOP Reviews Summary

Category: Breakfast restaurant

Address: 240 Fox Hunt Dr, Bear, DE 19701, USA

Phone: +13028344467

Rating: 3.8
based on 200 reviews.

Service

Pros:

  • "Our server bobbie was great, very personable, attentive, prompt, provided excellent customer service."
  • "Our server Kelly was utterly amazing and was an absolute sweetheart, constantly checking in on us to make sure we were okay and was on top of getting our food out to us."
  • "Coffee was great food came out fresh got the country breakfast bowl waitress was very helpful and even saw her talk to a kid about her hat and it was the sweetest thing I'm sure that kid will remember that."
  • "Our server checked in often, and was prompt about serving our food."
  • "Our server, Emily, was outstanding. Johnny on the spot, kind, friendly, sense of humor, and kept up with our table."
  • "Our server Janice was great she made sure my wife's bacon came out crispy the way she eats it when no one else seem to get it right."
  • "Our server, Michael greeted my wife, my grandson and I warmly."

Cons:

  • "This IHOP made me feel rushed and not wanted."
  • "It took 25 min for a waitress to show up and take the order when the restaurant was completely empty."
  • "We waited FORTY MINUTES for our APPETIZER."
  • "Had to sit on the phone 10 minutes on hold waiting to let them know I was picking up an online order."
  • "Waited over 10mins for someone to acknowledge we where seated."
  • "We then had to wait over an hour to get food."
  • "Me and my girlfriend came in on a Monday morning and received little to no service the entire time there."

Cleanliness

Pros:

  • "It's always nice to go into an IHOP and everything is clean, and this one is exceptional."
  • "Very clean restrooms."
  • "Everything was delicious, fresh fruit, perfectly cooked hashbrown!"
  • "The spinach and mushroom omelet was the best I’ve ever eaten! Moist, fresh vegetables, cheesy, hearty."
  • "This location consistently gives good service and good food!"
  • "The team here was super friendly."
  • "The host staff was really on point and we were seated in no time."

Cons:

  • "We will never go there again. Two tables had not been cleaned from before we walked in until we were almost done eating. I hop has gone downhill. DOWNHILL"
  • "Second time me and my husband visited. Place needs to be much cleaner. The floor had napkins and straws under the table and a few in the middle of the floor but staff just walking over it."
  • "They must not paying attention for cleaning."
  • "That mess on the floor is what you walk by on the way to your table."
  • "The server take money and serve/pack the food without washing hands!"
  • "They dont take customers tempeture for the dine in."
  • "The lady at the Take Out is just a curmudgeon you could do without."

Food Quality

Pros:

  • "The food was excellent, I ordered the Chicken Fajita Omelette and it was delicious!!!!"
  • "The cinnamon donut balls were light and airy."
  • "Food was excellent. Ordered the Bacon Cheeseburger, best cheeseburger in a long time."
  • "Pancakes are delicious."
  • "The food is good."
  • "Everything came out nice and warm and fresh and all in all was a great experience."
  • "The food was delicious and the service was excellent."

Cons:

  • "The food finally came and the food presentation and taste was a direct reflection of the service(s) given… blah!!!."
  • "Food served in increments. Waffle cold."
  • "When we got the food it was stone cold."
  • "The food wasn't great, the fruit wasn't fresh and my eggs and hashbrown just didn't taste right."
  • "Ordered an omelet through UBER Eats, food arrived so cold."
  • "First time at I hop in bear, country breakfast bowl was greasy n sausage n peppers n onions were burned little hash brown were burned."
  • "My husband ordered food last week and with fruits and there was mold in the grapes which stopped us from eating the fruit."

Thanks! Your review is awaiting moderation.