Cafe Luka Reviews Summary

Category: Diner New York

Address: 1317 1st Ave. A, New York, NY 10021, USA

Phone: +12125852205

Rating: 4.3
based on 133 reviews.

Service

Pros:

  • "Service was slow as well but servers were nice."
  • "Great service great food customer service was amazing from waiter to owners who stopped by for a chit chat."
  • "Service was excellent and attentive and the food was delicious."
  • "The server was super friendly especially for so early in the morning."
  • "Fast service, friendly staff and clean bathrooms."
  • "Service was great."
  • "Prompt, courteous service."

Cons:

  • "Had to ask for a second cup of coffee even though the restaurant was not crowded."
  • "They are quite overwhelmed with the amount of customers - nobody checked on us so we had to finally flag someone down to get the check."
  • "Had to ask for coffee 3 times."
  • "Server was not very friendly. Did not feel very comfortable."
  • "Waiter took 10 minutes to acknowledge our existence, does not understand English."
  • "We waited 30 minutes, told the staff we were 3, and apparently if you are not 3 beautiful girls you don't get a table."
  • "I waited about 5 minutes before getting a menu."

Food Quality

Pros:

  • "The burgers and omelettes are the best around."
  • "The food is terrific. I had perfectly cooked eggs and hash browns."
  • "The Mexican hot sauce was perfect."
  • "Good food, pleasant staff, fresh ingredients, Large portions."
  • "The food was delicious and fresh."
  • "The food is delicious and good portion too."
  • "The food is absolutely delicious."

Cons:

  • "Cheese omelet no longer stretchy. Over easy eggs were solid."
  • "The food is tasteless."
  • "Food was not only cold, it was pretty tasteless."
  • "The meat was not fresh, the chicken soup was lukewarm and almost no chicken pieces."
  • "Daughter ordered a pancake which she said wasn’t better than those from McDonalds."
  • "The eggs were overcooked and the home fries were mushy."
  • "Food resembled more like dog food than human."

Atmosphere

Pros:

  • "Lovely diner with a great and cozy atmosphere."
  • "Very inviting atmosphere."
  • "Nice atmosphere."
  • "It's a pleasant lil cafe where one can go for breakfast, brunch, o lunch &-o dinner, to socialize w ones friends o co-workers and still feel ones at home."
  • "Warm welcoming environment with great staff."
  • "The atmosphere was very warming and our food came quick."
  • "Nice environment with an open scenery."

Cons:

  • "Just not a comfortable place to eat anymore."
  • "Noisy... nothing to absorb the sound."
  • "It was also freezing in there which is quite unnecessary."
  • "It's less cozy, ten times louder."
  • "Food took a bit long and the atmosphere was just ok."

Pricing

Pros:

  • "I chose this place because the price for food is affordable."
  • "You can get more value for your $$."
  • "The price is fair for the quality of food they offer."
  • "The price is reasonable."

Cons:

  • "The mimosa was $15, pricier than I was expecting."
  • "Paid too much for bacon and gluten free pancakes with real maple syrup walnuts & bananas at $32!"
  • "Way over priced for a diner."
  • "The prices are high for the quality of their food."
  • "horribly overpriced, food sucks."
  • "The prices are a little high, even for NY given that the food is basic diner style fare."
  • "$10 for a fried egg sandwich with cheese I could have gotten on the street with no accompaniments."

Staff and Management

Pros:

  • "The brothers make sure to take care of their employees too."
  • "The owners/managers are incredibly friendly and welcoming."
  • "The people who work there are super nice and helpful."
  • "The owners can commonly be seen helping the staff and customers."
  • "Very friendly staff and management."
  • "The staff is always super nice and helpful."
  • "Staff were very friendly, the owner came over and spoke with us."

Cons:

  • "Be aware that tips for the staff must be cash!"
  • "Not allowing tips on the credit card is a disservice to your employees."
  • "They don't accommodate credit card tipping. So depressing."
  • "Bring cash for the tip, which will be well deserved."
  • "Tips are cash only. Not fare to the waiters if you have no cash."
  • "has some sort of antiquated tipping system where you cannot tip on your credit card."

Facility and Cleanliness

Pros:

  • "Nice remodel to give clean modern feel."
  • "The cafe is very clean and beautiful."
  • "The space is big and bright and clean."
  • "Moved next door to a beautifully renovated space."
  • "Very clean and not too quiet."
  • "Nice clean place and good service."
  • "The interior of the place is nice for a diner."

Cons:

  • "The hours are posted are wrong - we go there at 1:30 and it was closed."
  • "The fork I was given was very dirty."
  • "Ordered to chicken sandwich’s to go, came to my hotel room to find 2 raw chicken sandwich disgusting."

Special Dietary Options

Pros:

  • "Most things can be made gluten free, they even have gf bread so you can get a gluten free sandwich."
  • "If you only eat gluten-free this is a great place to be. A lot of options for you!"
  • "Legit Gluten free options like pancakes and French toast."
  • "They have gluten free French toast."

Cons:

  • "The gluten free pancakes were ok and I bed the regular pancakes taste better."
  • "The hollandaise sauce for eggs benedict looked like melted American cheese & the potatoes were bland."
  • "Not very many vegan options and no lattes."

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