"The waiter was attentive and polite (but busy and not overly chatty... which was welcomed)."
"Staff is always friendly and attentive."
"Staff was friendly and attentive with all the customers."
"Good service and friendly staff."
"The service was perfect from the time I walked in the door. Food came out fast, and it was delicious."
"Staff is always friendly and welcoming, no matter what time of day or night!"
Cons:
"I wish I could give them a 0. They were extremely rude, they failed to acknowledge my party enter their establishment."
"Complete rude owner hangs up on me because he is busy after telling my wife order is out."
"The cook was arguing with the waiter very unprofessional."
"The worst diner I’ve ever been to. Server and who I think was the managers attitudes were disgusting."
"The staff was extremely rude."
"The waiter there was very rude and disrespectful."
"Horrible service. Our waiter Winston was very impatient, obnoxious and RUDE!"
Food Quality
Pros:
"Food is always fresh and delicious."
"Fresh tasty eggs, potatoes and bacon were tasty and prepared exactly as we asked."
"The food was exactly what I needed, and the portions were great."
"The absolute best breakfast food ever! I crave it everyday."
"I did, however, appreciate the care they took with their food preparation."
"Fair prices and good breakfast diner food."
"The food is well done classic diner style food with 1,384 options on the menu."
Cons:
"Although it's great that this place is 24-hours the food is not very good."
"I decided to try Sunset Diner and got one of the worst turkey dinners I have ever had for over $20."
"Food was waaaay over priced, marginally prepared and then they charged me a $4 surcharge on my $85 bill cause l used a credit card."
"The burger tasted like a school lunch burger, the fries that came with it were inedible and soggy."
"Food is bland, service is poor and dysfunctional."
"Absolutely terrible, bread on my burger was old and stale."
"AVOID AT ALL COST. Their food is terrible to begin with."
Cleanliness
Pros:
"The dining room is always kept fairly clean."
"Neighborhood diner with good food, satisfying portions, clean place with comfortable local ambience, and excellent service."
"Very cozy old school diner. Food was great. Service was fast. Atmosphere was cool."
Cons:
"If I could rate this restaurant a zero I would. Right after our food was brought out, a baby roach crawled across our table."
"The bathrooms really kept you on your toes- washing your hands without trying to actually touch the handles because they looked gross."
"It was also a dirty, highly don’t recommend."
"I found a hair in the omlette here/was disgusted and didn't even want to talk to a waitress."
Delivery & Takeout
Pros:
"The take out order was good."
"Sunset Diner is amazing. Delivery is on point and if you eat in, you are in luck."
"Delivery was quick."
"Ordered from them via Seamless a few months ago. The seamless driver brought only half the order by mistake and the restaurant drove the other half to me personally - in a snowstorm!"
"Ordered delivery from here on New Year’s Day. It was the perfect hangover food."
Cons:
"worst delivery experience in my life."
"I ordered from here and it took the delivery guy over an hour after he left the restaurant to get me my food."
"This was such a disappointment. I Placed an order through seamless which gave me an eta between 7:20-7:30 p.m delivery time. At 7:50 I called the restaurant and they told me the delivery guy would be there 'any minute'."
"Placed an order through Delivery for pickup. Got the confirmation text. Get there to have the guy rudely tell me he canceled my order."
"Sorry but I have to be completely honest and say they have lost there touch with delivery service, orders are incorrect."
"This place was HORRENDOUS! I ordered delivery from them on my Grubhub account and after over an hour of waiting outside for the delivery."
Pricing
Pros:
"Good inexpensive food."
"If you look for an authentic Diner experience with reasonable pricing Sunset is your place."
"The food was reasonably priced and the structure of the restaurant made it so customers were conversing with separate groups."
"Everything is priced reasonably."
"Price was to be expected for 5 people ($100)."
Cons:
"Order total was $54 for a burger, wrap, potato skins and and soda, that alone is outrageous."
"The 3 star rating is because it could be a lot cheaper considering the quality of the ingredients."
"Food was waaaay over priced, marginally prepared and then they charged me a $4 surcharge on my $85 bill cause l used a credit card."
"Very overpriced and not worth it at all, I don’t even be doing these reviews honestly."
"The meat loaf was 24$ with tax. That's a slab of ground beef with seasoning, which was average at best."