Chelsea Square Restaurant Reviews Summary

Category: Diner New York

Address: 368 W 23rd St, New York, NY 10011, USA

Phone: +12126915400

Rating: 4.2
based on 184 reviews.

Food Quality

Pros:

  • "Fresh food, great salads, pastry and food is not greasy, and let me add delicious!"
  • "I had Chicken Quesedeilla,which was delicious."
  • "All the food is sooo delicious, from breakfast to dinner."
  • "The food - quick and good. Portions are ginormous."
  • "The food was great and so was the service."
  • "The Mexican Omelete, which was served with chorizo, jalapeños, and cheddar cheese. It was spicy, cheesy, and filling."
  • "The food is cooked to perfection, the drinks are also amazing."

Cons:

  • "The worst breakfast we've ever had, hands down."
  • "The food wasn’t tasty at all, tasteless burger and quesadilla."
  • "The spinach pie tasted oily and the spinach tasted like it had been frozen."
  • "The food had no taste at all Chicken and waffles saggy."
  • "The food looked like it already laid there for an hour. The Omelette was burned."
  • "Disgusting eggs, completely undercooked (basically not cooked at all)."
  • "The quality of the meat in my Philly cheesesteak was very poor. Grisly, tough, and unappealing."

Service

Pros:

  • "The service is very good. Willy was our waiter, he is a very kind and fast waiter."
  • "Staff is friendly and super service oriented."
  • "Our server was very nice and efficient."
  • "Surprisingly good; very caring service."
  • "I always get the best service."
  • "Our waitress was super sweet with the expected Italian hospitality (which is wonderful)."
  • "The staff are prompt, attentive, and friendly."

Cons:

  • "Made us wait for an hour and a half with minimal communication as to what was happening to our order."
  • "Garbage service was harrable food was completely wrong server was the worst."
  • "Horrible service. We ordered a chicken parmesan pasta plate and a Chicken Parmesan hero with fries. They never sent the hero."
  • "The server greeted us with an attitude and rolled her eyes and sighed before we said a word to her."
  • "The waiter was rude. The whole staff walks off while youre talking to them."
  • "Service was also diabolical and uninterested."
  • "The service was kinda slow."

Price

Pros:

  • "Portions are generous and the prices are reasonable."
  • "You get a lot of food for your money."
  • "It's quite inexpensive by New York diner standards."
  • "Most important is the simple fact that food is fresh, comfort style generous portions that will please at a modest Price."

Cons:

  • "This place is VERY expensive for food poisoning on Xmas day."
  • "I paid $27 dollars for a salad that had leaves and chicken and it was so soggy I couldn’t even eat it."
  • "I and my friend were happy to see the diner open 24 hours again but when I was charged $10 extra for ordering sweet potato fries with my burger and he an extra $6 for his fries with his, we were pissed."
  • "It was SO overpriced I could not believe it."
  • "Big disappointment since the price is very high for low quality food."
  • "The prices are steep for a dinner."
  • "We’ve been ordering from this place for over a year - we only get milkshakes because they are good. However tonight we were charged $13.50 EACH!"

Ambiance & Cleanliness

Pros:

  • "The view of the street outside through the large windows all around the restaurant gave us a nice opportunity to watch the people walking around."
  • "Clean and great location to watch the excitement of New Yorkers in their full swing."
  • "The COVID outdoor seating is amazing! Spacious with a ceiling in the Sukkot style seating or snug on the sidewalk seating it works great!"
  • "Chelsea Square is a cozy diner in the heart of Chelsea."
  • "Quite a spacious diner with lots of seating."
  • "The restaurant itself is really well, it's clean, simple, it gives off a Mediterranean vibe to it."
  • "The place is cozy & clean."

Cons:

  • "The ceiling was falling down. The booths are broken and have no cushion left in them."
  • "There was an unpleasant odor in the room and it wasn't very clean."
  • "Food was not worth the prices, there were flies and roaches."
  • "Bathroom smelled like a sewer and water was leaking all over the place."
  • "It was not COVID safe. most of the staff was not wearing a mask 😷 and the female restroom’s they were very unsanitary due to no soap 🧼 or toilet 🚽 Paper 📄 being placed in the restroom."
  • "Albeit, a roach or waterbug did fall from the ceiling into my chili bowl."
  • "This place was dirty. The waiters hands were dirty."

Accessibility

Pros:

  • "Chelsea square diner has been there forever. It's up 24 hours. And they have a clean bathroom."
  • "A New York city diner is an experience and a good one is open 24 hours."
  • "It’s nice though that it’s 24 hours."

Cons:

  • "Problem is I'm in a wheelchair and I can't fit in the bathroom. Bathroom is very narrow and it was dangerous for me honestly."
  • "We basically could not eat anything, as the veggie burger is also cooked on the grill."
  • "When we go there, they put us near the window, but there was a draft."

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