"I work with Dennis when I can, it’s great to have an advisor that will explain anything to me."
"Michael Davis was a pleasure to work with. No sales pressure or any BS. Just a strait up great guy."
"We received wonderful service from beginning to end."
"The salesman was caring, knowledgeable and darn amusingly jolly."
"Luis displayed an unparalleled level of professionalism, expertise, and genuine care that truly set him apart."
"Enrique the service person was very professional and caring about my vehicle needs."
"Bill in the service department is a very nice man and helpful."
Cons:
"The service department at this Ford dealership is horrible. Every time I bring my car there for regular service it’s an extremely long wait with rude service people."
"Overall they are very rude, clearly inexperienced, and no respect for customers."
"Service department is absolute trash."
"I don't think they do things over there with integrity."
"Very rude service writer and service manager as well as inexperienced technicians."
"Worst service department I've ever dealt with."
"Rude, arrogant and unaccomodating people. Tried to schedule a service and everyone just looked at the clock."
Dealership Experience
Pros:
"The dealership is super clean & they have a wonderful inventory selection! Cheers to you Lilliston Ford!!!"
"Everyone at Lilliston Ford was polite and personable, the physical plant was clean, there were several amenities like free coffee, snack machines and the like."
"The entire team was pleasant, everyone was friendly and smiling."
"All salesman were very friendly and willing to assist or answer any of your questions."
"The dealership as a whole was clean, well kept and the wash rooms were immaculate."
"Sales team is friendly and very knowledgeable. No hassling."
"Professional and courteous staff."
Cons:
"STAY FAR AWAY!!!"
"BUYERS BEWARE! WORST DEALER Ever!"
"I will never buy another vehicle from lilliston ever."
"They never have a vehicle that you can use while yours in the shop."
"This dealership doesn’t even deserve one star!"
"Just do yourself the favor and keep away from this place."
"This dealership is a joke."
Vehicle Service and Repair
Pros:
"I had my Bronco serviced recently at Lilliston Ford, and as always my experience was excellent."
"They exceeded my greatest expectations! Great service. as always."
"Complimentary service was provided to drive me home, then pick me up when the work was done."
"They fixed two safety issues under the Ford extended warranty."
"The repair work was done by Anthony, who was amazing!"
"Excellent dealership. Use the service and parts department regularly with no issues and always fast service."
"I received excellent care from the service department."