"AJ and Lou at the Lakewood shop are good guys to deal with."
"Will made our visit enjoyable, and was very upfront and honest with any questions we had."
"The service area is just as good; well organized, super polite and friendly."
"They were very family oriented and understanding of my finances."
"Clinton didn’t pressure us he was knowledgeable and professional with a great funny attitude."
"Everyone was very friendly and Anthony Gagliardi made sure all my questions were answered."
"The sales people were very helpful and knowledgeable."
Cons:
"The service manager himself told me they would not TOUCH my car because I took it elsewhere first."
"While going through the process of figuring out what was wrong with my car, I would truly panic and at times project my upset at Chris when really it wasn’t his fault this all happened."
"I went today with my mother and the first girl we dealt with was very nice and respectful but then as we were leaving the general sales manager Jim was extremely rude and condescending."
"Every single car on their lot has some sort of issue one way or another that they won’t disclose at the time of purchase and leave you on your own when it starts happening TO YOU."
"Not a good experience, salesman was rude."
"The sheer negligence/stupidity doesn't make up for time and money wasted on my only day off this week Rachel."
"Argumentative glad I only spent 15 minutes there."
Car Buying Experience
Pros:
"Thank you again to AJ at auto lenders of Lakewood for such a simple and hassle free car buying experience."
"Auto Lender's sales model has removed most of the anxieties associated with purchasing a car and made it a pleasant experience!"
"Because of the no pressure and the pleasant sales consultant, we purchased the vehicle."
"Marcus is a great salesman and has been helping me reach my vehicle goal."
"I would recommend auto lenders in lakewood to anyone for a car."
"What a great, no hassle, way to purchase a vehicle!"
"Buying a car was never easier!!"
Cons:
"I’m now expected to drop it off again and pay for a rental."
"Was told they DO NOT Negotiate. $8000 over value of car."
"Shop elsewhere!"
"Good sales, but horrible post sales experience."
"I was about to offer to pay cash for a 30k car but the salesperson told me to stop playing games."
"WOULD NEVER BUY FROM THEM AGAIN."
"If you're going to Auto Lenders Lakewood, NJ to trade/buy stay away from Derek."
Vehicle Quality
Pros:
"The car is in pristine condition."
"The cars are top of the line and in the best condition of any used car I've ever purchased."
"Auto Lenders and hands-down they offer the cleanest vehicles with unmatched quality."
"The car we purchased is a 2009 Nissan Altima and you would never know this car is about 4yrs old already. The inside and outside is immaculate."
"All cars seem in excellent condition some with better mileage than others."
"All of their inventory is in great shape with low mileage."
"The cars are immaculate and low mileage so you know you are getting a great deal!"
Cons:
"Update. I have had my suv almost a year. Its been in the shop more than its been out and needs to go back."
"The vehicle had damage to the rear bumper and was never cleaned up on the outside."
"They couldn't figure it out.... Took it somewhere else... To find out... These fools have two different struts in my front of my vehicle...."
"Issues I’ve had with various vehicles from autolenders: sunroof leaks, sunroof cover not retracting, autolenders also did not update the computer for a jeep that was bought that lead to gearshift issues, brake issues and electrical problems."
"Unfortunately, I bought a lemon from the Toms River location."
"I bought a jeep a year ago that will not stop misfiring for the life of it."
"Lots of issues ever since I bought my car here."
Value and Pricing
Pros:
"They are not going to hound you to buy a car."
"No pressure what so ever."
"They take good care of their inventory and really care about their customers."
"The prices are very fair."
"Surprisingly, they were very honest about the value of my trade in and made me a fair offer."
"They gave me an excellent price on my trade in and the whole process was painless."
"I do feel very confident that I got a great vehicle at a much lower price."
Cons:
"Was told they DO NOT Negotiate. $8000 over value of car."
"Every single car on their lot has some sort of issue one way or another that they won’t disclose at the time of purchase and leave you on your own when it starts happening TO YOU."
"Don't Buy At Auto Lenders unless your mechanic evaluates the car first."
"Do not get the extended warranty, it’s a waste of money."
"Once I bought it and had problems none would respond to me but one person's assistant contacted me."
"Guess they're waiting for my insurance policy to run out?"
"If you're going to Auto Lenders Lakewood, NJ to trade/buy stay away from Derek."