"Kenneth had came up to us very kind explained everything to us very well with the vehicles we were looking at."
"Sara Shalaby was a really great help to me and my brother."
"They answered all my questions and provided me with great customer service."
"Laura, Sales Rep was very friendly and kind."
"Amazing customer service, the sales people were all very nice and helpful."
"The owner and the staff were very hospitable and helpful."
Cons:
"Good luck on trying to speak with the manager or the sales person in this case it was Tori after you have purchased a vehicle because when you call they're magically all busy."
"Very disappointing experience here. Dealt primarily with sales person Lauren who was cordial if not incredibly apathetic to my inquiry."
"6 months after having the car, all these issues started to happen. When I tried multiple occasions to reach out to them, I was ignored!!!!"
"Absolutely horrible. We made an appointment to get a car two days before coming down 2 hours from New York."
"Every other day, for about three weeks now this establishment has called me and/or texted me in an attempt to get my business DESPITE my telling them in no uncertain terms that I was both uninterested at this time and had also already made a purchase."
"The attempts at persuasion that were made by both this salesman and his manager went well beyond what I would consider harassment."
"Don't go to these people they will rip you off, only come here if you are extremely desperate to get a car."
Pricing and Fees
Pros:
"If you do your research you will realize that the total price of the car comes in lower than at a flagship dealership including their fees."
"The car is in impeccable condition. My salesman Andrew and the Managers Sam and Zach were all extremely professional and straight forward. No hidden fees."
"The only dealer that was honest and clear about all fees."
"Thanks to Matt and his manager we were able to buy a car thousands of dollars under the value, including all of the usual fees."
"We got a 2018 Porsche Macan at a great price with a super low interest rate."
"I got a great deal on the car with excellent financing options for my budget."
"Thank you for setting me to a good price!"
Cons:
"They don’t disclose they charge over 5k in dealer fee which they don’t bother to say until they run your credit."
"However, the dealer fee they wanted to charge is outrageous!"
"Also whatever price you see online plan on them trying to charge you 3k on top of the sticker price."
"They tried to add almost $4.2k in fees (just fees, tax wasn't included) to a car that cost $25.5k."
"When it came down to discuss pricing I was led to the office where Jonathan('the manager') obviously thought I was a young naive fool and tried to stick me with a $2,750 'reconditioning fee'."
"They then tacked on an additional 5K for their '125 point inspection service' and 'detailing service'."
"There were over $4000 in dealer fees plus an inspecting and cleaning free that we were not told about until the very end."
Vehicle Quality
Pros:
"Brought my mechanic and turned out the vehicle I wanted was top notch."
"The car is in impeccable condition. My salesman Andrew and the Managers Sam and Zach were all extremely professional and straight forward. No hidden fees."
"The car was super clean! Thank you for a great deal!"
"Amazing cars and plenty to choose from! I was overwhelmed by how clean and nice each car was."
"Car had a few cosmetic issues that with a little TLC Could be rectified and it only had 75,000 miles on it."
"Just bought a 2013 Audi A5 convertible!!! Superb car in such a good condition."
"I just would like to say Laura is the besttttttt ever omg, she went above and beyond to help me get into a vehicle."
Cons:
"Fast forward not even a month the car i purchased from them broke down and i took it to the mechanic and the engine seized and was no longer good to drive and the car is worth almost nothing now."
"It is very frustrating to have purchased a vehicle and it's already giving problems."
"In less than a year we have already spent more than the amount we paid for the car on maintenance."
"We got yelled at, froze and wasted hours and money and then we realized they were just lying about the battery."
"The car died the first day we used it, and it was a hustle for them to send us help."
"The first car we saw had multiple issues that someone who isn’t knowledgeable about cars would overlook."
"Car was inspected 3 weeks after purchase. Gasket seal leaks, transfer case leak, lower control arm torn, rear shocks blown, brakes and rotors needed replacement."