Target Reviews Summary

Category: Department store Philadelphia, Pennsylvania

Address: 4000 Monument Rd, Philadelphia, PA 19131, USA

Phone: +12672335020

Rating: 4.0
based on 167 reviews.

Store Atmosphere

Pros:

  • "They also seem to have unique, retro/modern merchandise that's affordable, functional & looks cool."
  • "This location is great for those that live nearby, but specifically St. Joe's students."
  • "It's in a good location for shopping. The people are helpful and the prices are good."
  • "Always a positive experience whenever I shop at this location."
  • "Target always has nice sales and the inventory seems to be well stocked."
  • "I love the $1- $5 discounted items at the front of the store!"
  • "The cleanliness of the store, and neatly filed clothes was, a wow!!!"

Cons:

  • "The store itself is very average."
  • "The floors were dirty and the restroom unclean and sickeningly pungent."
  • "Isles are always bare."
  • "Carts were sticking out from doorway so far that you had to walk around in the parking lot with traffic and in the rain."
  • "Everywhere smells weed, the parking lot, front entrance and the bathroom."
  • "For several year I have gone in the store to buy men's underwear t-shirts and they have always been out of stock."
  • "These bathrooms at so NASTY!!"

Customer Service

Pros:

  • "Actually better than Wal-Mart it's less people more quiet. When I was there I needed help the worker answer all my questions and got what I needed."
  • "Always the friendliest staff."
  • "The customer service is top notch."
  • "Reggie in your Tech department was awesome. He helped me tonight to solve 2 problems with my work phone and my personal lives."
  • "The people-staff- here are amazing."
  • "The staff greet you when you enter and are happy to help."
  • "You can tell the employees here are compassionate and caring."

Cons:

  • "Management needs to talk to these 65 year old babies they have working the registers and tell them to stop having hissy fits with the customers!"
  • "Rude management. Speak negatively toward and about customers."
  • "Employees are rude and don't have much of any type of customer service skills."
  • "Worst Customer service.....the store is nice but the people employed there 😒 are rude as all hell."
  • "hands down the WORST employees i’ve ever encountered at any target location across the country."
  • "The poorest customer service I have ever seen."
  • "Customer service is abysmal."

Checkout Experience

Pros:

  • "The pickup went smoothly with the QR code that was sent to my phone."
  • "Fully stocked with plenty of open cashier's."
  • "And best of all there's always adequate number of check out cashier counters available so there's never excessive, unacceptable long lines at the registers."

Cons:

  • "The self checkout is always closed and just 2 checkout cashiers are working."
  • "So if you are in a hurry don't come here."
  • "Bad experience with my online order at the pick up time."
  • "No self checkout."
  • "They now have a habit of closing self checkout at 920/930pm."
  • "This Target is probably the worst in the area for checking out. I've waited in line for upwards of 15 minutes."
  • "Had to wait 15 minutes in line to checkout."

Thanks! Your review is awaiting moderation.