SQ Philip's Steaks Reviews Summary

Service

Pros:

• "Essential condiments were plentiful and you can help yourself to them."
• "The Staff was chill and knowledgeable."
• "They are very friendly and courteous and don't rush you to take your order like most other places do."
• "Service was friendly and fast, there are a handful of picnic tables if you want eat there."
• "The staff is friendly and looking behind the counter, everything looks to be clean."
• "Service was quick, accurate and entertaining as the men making our food was cracking jokes and conversing with us."
• "Very friendly staff. I’m going back soon. You should also go."

Cons:

• "The service was trash."
• "Very rude people u have working there n serving customers."
• "Service was a little meh, it wasn't busy but took forever to order and get my food."
• "LONG wait time."
• "It gets hectic when they're busy. They gave me an incomplete Uber Eats order one time."
• "the made me wait while other customer was served with the same order and i was there way before."
• "Poor customer service. Waited 20 minutes for fries they were burnt."

Food Quality

Pros:

• "Meat was cooked perfectly and was delicious, roll was fresh."
• "Cheese Steaks are among the best around."
• "The Cheese Steak Sandwich is something that can not be replaced or beat... Top Grade Meat was cooked perfectly."
• "Fries are another solid addition."
• "These sandwiches are the real thing. The bread is perfect. Chewy crust and soft inside to catch the juices."
• "Both her Cheesesteak and my Hot Roast Pork sandwich were hearty, fresh, and delicious 😋!"
• "The beef (rib eye steak) is seasoned well."

Cons:

• "The steak was really fatty, just about every slice had a big piece of fat on it."
• "This cheesesteak was dry, the meat was bland, and the sandwich was not fresh."
• "This steak was very thick and hard to chew, very little cheese, just plain old dry."
• "Had a cheesesteak yesterday and the meat was tough and rubbery."
• "The chicken cheesesteak & cheesesteak lacked cheese period."
• "Steak was lukewarm... Cold cheese was laid on roll, steak slices on top. So cheese didn’t melt."
• "Less than 2 hours after eating half my sandwich i got very nauseated n could not stop vomiting... fish was BAD !!!!"

Value

Pros:

• "Come enjoy the most incredible classic “Philadelphia Cheesy Steak” hoagie... friendly family folks preparing your food."
• "The steaks are a decent size, and you can have your choice of cheese."
• "Really tasty sandwiches not smothered in cheese sauce, easy access from the interstate."
• "The sandwich is the real crown jem."
• "Phillips is always consistent, great cheese steaks and as always good service."
• "Money well spent!! Trust!!!"
• "The price is reasonable for the quality and weight of a Philip's Steak."

Cons:

• "Why in the world would I pay, $8 for a $2.50 sandwich?"
• "I probably won't go back as it was nothing special, I can get a better cheese steak in New Jersey."
• "This place is so below average its a shame that some people on here give them a good review."
• "But worse the same cashier that took people’s money also grabbed the bread And cheese to prep the sandwich. Very Unsanitary."
• "Paid $13 for a plain steak ($12 plus tax)."
• "It’s a little pricey, our usual comes to 29$."
• "For 11 bucks a cheesesteak I'd def expect some little bigger."

Ambiance & Convenience

Pros:

• "Like Geno's and Pat's, they have outdoor seating under the white awning."
• "Located just a few miles away from the more popular neon lights of Pat's and Geno's."
• "No sit down areas but you can stand at the counter to eat."
• "It's off the beaten path in that it's not a tourist trap like Geno's and Pat's."
• "24 hour cheesesteak places are a rare find."
• "They've got limited outdoor seating, free parking lot, and takeout."
• "They have benches outside and a long bar to eat at."

Cons:

• "Way better establishments to visit."
• "This place is so below average its a shame that some people on here give them a good review."
• "Really bad neighborhood. Very unsettling situation and unfortunate place for business."
• "Atmosphere got a 4 for bums bothering everyone for money and cigs."
• "Scared to comeback unfortunately. There was a bum hanging around asking for drug money, literally."
• "Chewy steak, hard bread."
• "Because 3am gets you dry beef on a hard and somewhat stale roll."

Customer Service

Pros:

• "These guys treat you with family spirit and kinderness."
• "Friendly staff, quick food, hypnotic yellow lights."
• "Staff was friendly and the service was quick."
• "Service with a smile."
• "The customer service was nice and friendly."
• "Great place to eat, a little expensive but food is fantastic and there isn't a long wait."
• "Ill recommend Phil's steaks to anybody who is looking for great food and great service."

Cons:

• "Very rude people u have working there n serving customers."
• "But worse the same cashier that took people’s money also grabbed the bread And cheese to prep the sandwich. No one wears gloves there. Very Unsanitary."
• "the made me wait while other customer was served with the same order and i was there way before."
• "Poor customer service. Waited 20 minutes for fries they were burnt."
• "The servers are rude. I asked to have my bread toasted and the man said, we don't do that."
• "Service isn't the quickest here."
• "Terrible place racist rude service! They ignored our order then hung up multiple times and denied calls once we complained about the order."