McDonald's Reviews Summary

Order Accuracy

Pros:

• "They actually got our orders correct."
• "Always fast at this location!"
• "Order was put together quickly and accurately and was as tasty as McDonald's food could hope to be."
• "They got my order right and I order for 5 people."

Cons:

• "EVERY TIME my chicken nuggets are missing."
• "When someone orders no onions don't add onions."
• "We were also missing a few things from our order."
• "Ordered 6 cheeseburgers and 3 large fries at drive thru. Get home, there's only two fries in the bag."
• "Every time I go through drive through they always forget something so I have to go back in the place one time it was my drink another time it was the happy meal toy."
• "Food was poorly made and I was missing things from my order."
• "I ordered a McChicken and also a McDouble gave me 2 mcChickens."

Customer Service

Pros:

• "FROM MY EXPERIENCE, THE PEOPLE ARE VERY RESPECTFUL, IF THEY MAKE A HUMAN ERROR THEY DON'T HAVE ANY ISSUES IN ADMITTING THEY WAS WRONG, AND WILL CORRECT THE PROBLEM."
• "The staff was friendly and polite."
• "Staff is nice and helpful."
• "The people are very friendly and accommodating."
• "Service and staff are great and I enjoy the atmosphere."
• "Great attitudes and customer service."

Cons:

• "Do not come here after 12, PERIOD! The parking lot is usually filled with the most undesirable of people."
• "And when you try calling half the time to tell them they messed up, they don't answer their phones."
• "This place is very dirty and unprofessional."
• "The employee not only looked very unprofessional with the stains all over his cloths he was very unprofessional."
• "The cashier was wonderful however the shift leader Brianna was very rude and hateful towards the cashier because she made a mistake."
• "I've been here a few times and every time at this location something is incorrect and the staff are rude."
• "The workers would rather argue with customers then make their order correct."

Food Quality

Pros:

• "Pretty busy place. Bf stopped for food. Typical but good McDonalds food."
• "It's been a while since I visited a McDonald's, but when we got there, they gave my granddaughter a balloon."
• "Best French fries! Haven't found any one else that compare."
• "The food is always hot here."
• "However I can say my food is hot most of the time and they keep the line moving pretty good."
• "The food is always fresh and hot."
• "The food also comes out better than a lot of other McDonald's I have been to."

Cons:

• "Waited 20 minutes to be shorted on almost every item I ordered."
• "My big Mac was all bread ordered with cheese 2 big macs no cheese all sauce literally only half off bun."
• "Bought a double quarter pounder and my son almost eat mold."
• "The buns on the Cheeseburgers were hard and there were no extra pickles!"
• "The fries were also completely burnt."
• "My fries were cold and my chicken nuggets were cold and rock hard."
• "The crispy chicken sandwich was so saturated in grease that the breading was completely off the chicken."