Old School Burgers Willow Grove Reviews Summary

Service

Pros:

• "The service was QUICK and the staff was very friendly and helpful."
• "Staff was friendly, organized and efficient."
• "The staff was pleasant and the food we ordered was all correct, large portions and tasted great!"
• "The staff was courteous and our order was accurate."
• "The staff was amazing the place was extremely busy and they were working hard."
• "The staff is awesome, inviting friendly and helpful."
• "The staff realized they were understaffed and their mistakes. They promptly apologized so I really appreciate their transparency."

Cons:

• "I ordered online but my order still wasn't done after waiting an extra 5 mins."
• "But when you pay $40 for 2 meals and a shake……. YOU EXPECT AT LEAST ONE ORDER TO BE CORRECT🤣 also when you tip & wait 20 min for food."
• "Ordered my food 20 minutes later pulled up to drive through window. Told hold on, 10 minutes later got tired of waiting so went inside."
• "They closed the Ambler location without changing their voice message."
• "The owner was there and saw me waiting a half an hour... she said NOTHING- RUDE."
• "I am disappointed in the lack of service. 3 people are on schedule, and they are not productive."
• "It used to be run by adults, now just ran by kids. Not happy at all!!"

Food Quality

Pros:

• "I was surprised at how good their cheesesteaks were."
• "Delicious burgers, especially good for hangovers."
• "Very, very good burgers and fries."
• "The burgers and fries were hot and delicious!"
• "Everything cooked to perfection and delicious."
• "One of the best chicken sandwiches I have ever had!"
• "absolutely best cheesesteaks in the area."

Cons:

• "The burgers are not as good, the portion sizes are smaller."
• "The burgers were not good, the specialty fries were good but honestly fries smothered in sauces and spices are normally good."
• "The mac and cheese was a ripoff - not worth the money."
• "The buns were completely stale and flaking apart. The meat for the burgers was extremely chewy and did not taste fresh at all."
• "Disgusting. Two burnt thin Patty's crumbling on a mound of wet salad. This is not a burger."
• "The food wasn't BAD, but it was a lot worse than I would have had at home."
• "Food is not bad but it's bland. No flavor in the meat."

Atmosphere

Pros:

• "90s theme decor. Young Kids have a good time here thanks to the video games, and handheld games like Simon."
• "It has a real 80s and nineties vibe to it and the food is affordable and delicious!"
• "What a neat place inside. I played some pac man while we waited lol. The music and decor were awesome."
• "Combined with the amazing customer service, and the unique atmosphere inspired by movies made the whole experience well rounded and enjoyable."
• "The atmosphere is fantastic."
• "Many fun old school posters, games, graphics. Love the atmosphere."
• "The atmosphere is extremely inviting and cozy, a good mix between old school and modern."

Cons:

• "Something has to be done about the sewage smell right at the drive-thru."
• "Saw a mouse run across the front door from behind the sofa machine to the arcade machine."
• "They should have been playing old music, because of their name. Why did they have a British baking Show on the TV?"
• "It's saf this place was so good. Now, not so much! Its dirty on the inside."
• "First, the whole building smelled like the sewage overflowed. The feces smell was unbearable."
• "Place is s little run down though, made us double think if we should eat there."
• "There is a TV playing movies, but the signal is bad - no one is there to watch TV anyway."

Value

Pros:

• "None of the chains can compete with Old School!"
• "Got the cheeseburger and fries deal for $6!"
• "About $65 for six people to eat is fair."
• "Prices are very reasonable!"
• "Also very well priced."
• "The price is way better than other places like elevation burger we payed 50$ for 3 burgers and 2 large fries + a soda."
• "Old School Burgers prices are amazingly reasonable."

Cons:

• "The only negative was the prices were a bit high, but well worth it."
• "We ordered 2 burgers, 3 hot dogs, 3 orders for fries and 4 drinks. Total was 70 dollars. Seventy. Dollars."
• "I was shocked to see how high their prices were at first which drove me to give them a shot."
• "Not expensive in itself, but pricey for the poor quality of food."
• "BTW paid 10.61 for two fries that look like $1 menu fries at BK."
• "For the price they charge for a single burger is absurd."
• "All the prices online are half of what the real prices are. False price advertising."