"These are fresh angus beef and you can tell the difference."
"I had the OG and it was one of the juiciest and best tasting burgers I've ever had."
"Such an incredible smash burger, definitely the best I’ve had in NYC."
"The beef patty has a perfectly crispy edge while not dry at all."
"Their fresh beef patties were incredibly tender and juicy."
"The burger was juicy and tasty!"
Cons:
"I hope this review helps people before they spend $20 in bland tasteless burger."
"The burger, while not disastrous, was certainly forgettable."
"The flavor of your burger was just okay, it was too thin as well."
"Very mediocre burger, nothing special, can’t feel the meat, very thin and crispy."
"Trash burger I've ever had. Got the Og burger. Didn't get any cheese on it. Also the patty was extremely dry and falling apart."
"Burger was fine- nothing special. On par with Burger Fi or Five guys."
"I used to love their burgers, but today I got a extremely salty burger."
Service
Pros:
"Found this place by accident and it was THE best!! Was greeted and assisted by staff right away."
"Dealing with a family with young children is never easy. It was delt perfectly by the friendly staff."
"Service is on point and far above expected."
"The staff were exceptionally welcoming and even assisted me in navigating the ordering process on the display at the entrance – a small but appreciated touch."
"The staff (yeah Steve!) is excellent, providing recommendations while helping you walk through the self-order kiosk."
"Staff was very friendly & attentive."
"Service was superb."
Cons:
"Food is always good, but if the pop-up at Broadway Bites (Greeley Square) gets an order wrong, they will argue with you and not admit it."
"Due to confusion between the young man at the door and the hostess we were not seated until 45 minutes later."
"They forgot the avocado on the green Chile burger which was annoying, I guess we could’ve asked but didn’t want to make a fuss."
"Instead of coming over to explain, she yelled at us multiple times from across the store. extremely rude and unprofessional."
"Sheila did not speak a single word to us and seemed really impatient."
"Do not go to this place. How did they get an A hygiene rating! One of the cook literally was holding his nose for two minutes with his gloveless right hand and just returned on working touching buns and meat without washing his hands."
"My friend and I were treated with clear discrimination by an employee named Sheila."
Price
Pros:
"Great food, reasonable prices."
"The food is very affordable and delicious. Plus they have tots and soda floats which makes them perfect."
"The burgers were absolutely delicious and reasonably priced."
"Delicious burgers at a reasonable price!"
"The price is fantastic, less than 15$ for the burger and the fries."
"And out of all vendors this was the most reasonably priced as well as the most clever burger wrapping I've seen that genuinely holds the burger perfectly without having anything fall out the side."