"Not only are their burgers so fresh and delicious but loaded with cheese, onions, greens, and their amazing sauces, which makes them perfect altogether."
"Every burger they served was amazingly juicy and flavorful!"
"The patties were cooked to perfection and was very juicy."
"The best beef burgers in the history of beef burgers."
"The burgers were also extremely juicy and delicious (tried their Deluxe Burger and FDNY burger)."
"The burgers are absolutely amazing."
"Their burgers can go toe to toe with any of the well known burger joints in NYC."
Cons:
"Food lacked flavor and pricey for what i can get in Midtown area when it comes to burgers."
"If you want a real good burger 5 guys is better then these overpriced burgers."
"Food looks good and the portions are huge but it tasted very bland."
"It was so slim so tiny burger. Bread was cold. Only feature it is halal but there is no taste."
"The burger was nothing special, extra greasy and lacked flavor."
"The burgers however were passable."
"Ordered deluxe burger. So dry and salty."
Service
Pros:
"Nice staff."
"The service is always friendly and attentive."
"Staff are super friendly and the service is very quick."
"Customer service is also very friendly and helpful."
"The staff is very sweet and friendly."
"Staff was warm and friendly."
"The service was very kind and professional."
Cons:
"I told the lady at the cashier and she told me it's made the same way every time and wouldn't change it."
"I asked for recommendations they didn’t really give me any."
"I was turned away from ordering from this establishment because 'they were making a larger order for someone else' and could NOT serve me."
"The service is awful, no customer service."
"I was informed that I would have to wait 25 minutes to order because they had too many online orders."
"However, it got very busy inside and there is very limited seating leading to hangry customers giving you dirty looks as you finish your last bite."
"Customers are occupying the seats even before ordering by putting their stuff on the chairs or by sitting on two chairs."
Atmosphere & Location
Pros:
"The shop is interesting with lots of color and has a pop aesthetic."
"This place is a hidden gem."
"The place is very aesthetic."
"Love the art on the wall."
"It’s Halal & In Time Square."
"Located in the heart of time square, known as the best halal smash burger joint in NYC."
"Great location in the city."
Cons:
"Not much seating or space but still comfortable as very welcoming."
"Seating is limited to few stools."
"The place is really small, so there’s not many chairs to stay."
"They barely have space to fit in two little families."
"It's a small shop but they make great use of the space and have a lot of fun decor on the walls."
"It’s more of a place to get takeout rather than dine-in as there is hardly any space for more than 5 people to sit."
"The inside is small, with limited seating along the counters by the window."
Price & Value
Pros:
"The taste is incredible and the value is amazing too for Manhattan."
"The prices are reasonable, the meal I had was 18$."
"Prices are perfect for the quantity and quality of food."
"Unbeatable prices as well."
"The meat quality and the brioche bun is hard to find at this price point."
"And you can never go wrong with their prices."
"Prices are extremely fair."
Cons:
"Overpriced for what you get and what other similar places offer."
"The price is outrageously high compared to what is served."
"The 'jumbo wings' are TINY. Way overpriced."
"A bit expensive."
"Also it was more expensive than I'd like for it to be."
"Kind of a rip-off at $9.78 including tax for a fried frozen chicken patty."
"The only negative thing I can say is that I wish their buns were bigger and the prices were lower."