Burgermania Reviews Summary

Category: Hamburger restaurant New York

Address: 274 W 40th St, New York, NY 10018, USA

Phone: +19292357861

Rating: 4.5
based on 178 reviews.

Burgers

Pros:

  • "Not only are their burgers so fresh and delicious but loaded with cheese, onions, greens, and their amazing sauces, which makes them perfect altogether."
  • "Every burger they served was amazingly juicy and flavorful!"
  • "The patties were cooked to perfection and was very juicy."
  • "The best beef burgers in the history of beef burgers."
  • "The burgers were also extremely juicy and delicious (tried their Deluxe Burger and FDNY burger)."
  • "The burgers are absolutely amazing."
  • "Their burgers can go toe to toe with any of the well known burger joints in NYC."

Cons:

  • "Food lacked flavor and pricey for what i can get in Midtown area when it comes to burgers."
  • "If you want a real good burger 5 guys is better then these overpriced burgers."
  • "Food looks good and the portions are huge but it tasted very bland."
  • "It was so slim so tiny burger. Bread was cold. Only feature it is halal but there is no taste."
  • "The burger was nothing special, extra greasy and lacked flavor."
  • "The burgers however were passable."
  • "Ordered deluxe burger. So dry and salty."

Service

Pros:

  • "Nice staff."
  • "The service is always friendly and attentive."
  • "Staff are super friendly and the service is very quick."
  • "Customer service is also very friendly and helpful."
  • "The staff is very sweet and friendly."
  • "Staff was warm and friendly."
  • "The service was very kind and professional."

Cons:

  • "I told the lady at the cashier and she told me it's made the same way every time and wouldn't change it."
  • "I asked for recommendations they didn’t really give me any."
  • "I was turned away from ordering from this establishment because 'they were making a larger order for someone else' and could NOT serve me."
  • "The service is awful, no customer service."
  • "I was informed that I would have to wait 25 minutes to order because they had too many online orders."
  • "However, it got very busy inside and there is very limited seating leading to hangry customers giving you dirty looks as you finish your last bite."
  • "Customers are occupying the seats even before ordering by putting their stuff on the chairs or by sitting on two chairs."

Atmosphere & Location

Pros:

  • "The shop is interesting with lots of color and has a pop aesthetic."
  • "This place is a hidden gem."
  • "The place is very aesthetic."
  • "Love the art on the wall."
  • "It’s Halal & In Time Square."
  • "Located in the heart of time square, known as the best halal smash burger joint in NYC."
  • "Great location in the city."

Cons:

  • "Not much seating or space but still comfortable as very welcoming."
  • "Seating is limited to few stools."
  • "The place is really small, so there’s not many chairs to stay."
  • "They barely have space to fit in two little families."
  • "It's a small shop but they make great use of the space and have a lot of fun decor on the walls."
  • "It’s more of a place to get takeout rather than dine-in as there is hardly any space for more than 5 people to sit."
  • "The inside is small, with limited seating along the counters by the window."

Price & Value

Pros:

  • "The taste is incredible and the value is amazing too for Manhattan."
  • "The prices are reasonable, the meal I had was 18$."
  • "Prices are perfect for the quantity and quality of food."
  • "Unbeatable prices as well."
  • "The meat quality and the brioche bun is hard to find at this price point."
  • "And you can never go wrong with their prices."
  • "Prices are extremely fair."

Cons:

  • "Overpriced for what you get and what other similar places offer."
  • "The price is outrageously high compared to what is served."
  • "The 'jumbo wings' are TINY. Way overpriced."
  • "A bit expensive."
  • "Also it was more expensive than I'd like for it to be."
  • "Kind of a rip-off at $9.78 including tax for a fried frozen chicken patty."
  • "The only negative thing I can say is that I wish their buns were bigger and the prices were lower."

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