Andrews NYC Diner Reviews Summary

Category: Diner New York

Address: 463 7th Ave, New York, NY 10018, USA

Phone: +12126951962

Rating: 4.4
based on 306 reviews.

Staff and Service

Pros:

  • "Very friendly staff."
  • "Honestly one of the most efficient restaurant I’ve ever been to."
  • "Our waitress was wonderful!"
  • "Service was fast and Friendly Food was amazing!"
  • "Service is always busy but still very friendly and professionell."
  • "The staff are so friendly, and can’t do enough for you!"
  • "Friendly staff and fast service."

Cons:

  • "Food quality was below average, with poor customer service."
  • "The manager tried to charge us for his food despite him not liking it and sending it back."
  • "We had to ask for coffee refills every single time."
  • "The waitress asked us to pay and leave as they had 'people to sit'."
  • "Came in and was a queue but asked the waiter how long roughly and he said how am I supposed to tell you that. Really rude and didn’t have any manners or respect."
  • "Our waiter was harried and impatient and bordered on rude."
  • "Unfortunately the service falls short, the waitresses seemed more interested at what's on the tv than servicing our table and filling our coffees."

Food Quality

Pros:

  • "The food, particularly the muffin, offered great value, and the overall atmosphere was welcoming."
  • "The Buffalo Chicken Mac is spicy amazing."
  • "We had a delicious breakfast."
  • "The food came out quickly and was more than expected."
  • "The coffee was good and the French toast was delicious."
  • "The Mexican omelet, in particular, was a standout, packed with flavor."
  • "The best breakfast we ate in NYC. The bacon was made in a perfect crunchy mode (Best in all NY)."

Cons:

  • "Definitely not too many African Americans here which kind of feels uncomfortable."
  • "Food quality was below average, with poor customer service."
  • "The food made 2 of us sick later."
  • "Unfortunately, the food tasted notably below expectations, and I was disappointed with the variety of options."
  • "The food wasn’t bad but wasn’t great either."
  • "The smoked filled air quality made it a 2 for me."
  • "The turkey platter arrived lukewarm, bland, and disappointing."

Atmosphere and Location

Pros:

  • "Nice atmosphere; right out the window is a lovely, dynamic view of bustling Midtown."
  • "A true American Diner."
  • "Nice and affordable place for breakfast, lunch an dinner."
  • "Rich smack dab near time square."
  • "The service and atmosphere are absolutely perfect if you want to know what it's like to be in a NYC diner."
  • "Overall nice ambiance and great breakfast place."
  • "Comfortable booths with bar and TV."

Cons:

  • "However, it is very crowded and loud."
  • "Don’t recommend sitting outside as 7th avenue is very busy and dusty."
  • "This is a basic diner and there are better places and authentic to NYC for brunch."
  • "The place is often extremely packed and from 9am - 11am, you might have to wait for a table."
  • "However when paying, the cashier didn't even thank us for our 9 dollar tip."
  • "This place definitely isn’t kid-friendly."
  • "The bread was undercooked and the pancakes were hard as concrete and barking."

Value and Pricing

Pros:

  • "Considering the location of this restaurant being very close to Times Square, the price of the food was very reasonable!"
  • "The price is OK and the food & drink are OK."
  • "Nice and affordable place for breakfast, lunch an dinner."
  • "The cheapest place we visited for food all week (sit down service)."
  • "Prices really good. Breakfast for 2 was $24 (plus tip). Can't beat that."
  • "For New York City, it was actually priced reasonably."
  • "The price was super reasonable. Overall super good experience."

Cons:

  • "Had a burger, fries were charged as an extra."
  • "Regular weak brewed coffee with high price, maple syrup out of mini boxes, Nutella charged for 3$ as an 'add on'."
  • "The food is way over priced. Even for Midtown NYC."
  • "The food was fine. Nothing special, the pancakes were good. Prices were not cheap!!"
  • "It's also a little pricey, but that's Manhattan for you."
  • "The food was way too expensive."
  • "Spent over $45 for a simple breakfast."

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