"Honestly one of the most efficient restaurant I’ve ever been to."
"Our waitress was wonderful!"
"Service was fast and Friendly Food was amazing!"
"Service is always busy but still very friendly and professionell."
"The staff are so friendly, and can’t do enough for you!"
"Friendly staff and fast service."
Cons:
"Food quality was below average, with poor customer service."
"The manager tried to charge us for his food despite him not liking it and sending it back."
"We had to ask for coffee refills every single time."
"The waitress asked us to pay and leave as they had 'people to sit'."
"Came in and was a queue but asked the waiter how long roughly and he said how am I supposed to tell you that. Really rude and didn’t have any manners or respect."
"Our waiter was harried and impatient and bordered on rude."
"Unfortunately the service falls short, the waitresses seemed more interested at what's on the tv than servicing our table and filling our coffees."
Food Quality
Pros:
"The food, particularly the muffin, offered great value, and the overall atmosphere was welcoming."
"The Buffalo Chicken Mac is spicy amazing."
"We had a delicious breakfast."
"The food came out quickly and was more than expected."
"The coffee was good and the French toast was delicious."
"The Mexican omelet, in particular, was a standout, packed with flavor."
"The best breakfast we ate in NYC. The bacon was made in a perfect crunchy mode (Best in all NY)."
Cons:
"Definitely not too many African Americans here which kind of feels uncomfortable."
"Food quality was below average, with poor customer service."
"The food made 2 of us sick later."
"Unfortunately, the food tasted notably below expectations, and I was disappointed with the variety of options."
"The food wasn’t bad but wasn’t great either."
"The smoked filled air quality made it a 2 for me."
"The turkey platter arrived lukewarm, bland, and disappointing."
Atmosphere and Location
Pros:
"Nice atmosphere; right out the window is a lovely, dynamic view of bustling Midtown."
"A true American Diner."
"Nice and affordable place for breakfast, lunch an dinner."
"Rich smack dab near time square."
"The service and atmosphere are absolutely perfect if you want to know what it's like to be in a NYC diner."
"Overall nice ambiance and great breakfast place."
"Comfortable booths with bar and TV."
Cons:
"However, it is very crowded and loud."
"Don’t recommend sitting outside as 7th avenue is very busy and dusty."
"This is a basic diner and there are better places and authentic to NYC for brunch."
"The place is often extremely packed and from 9am - 11am, you might have to wait for a table."
"However when paying, the cashier didn't even thank us for our 9 dollar tip."
"This place definitely isn’t kid-friendly."
"The bread was undercooked and the pancakes were hard as concrete and barking."
Value and Pricing
Pros:
"Considering the location of this restaurant being very close to Times Square, the price of the food was very reasonable!"
"The price is OK and the food & drink are OK."
"Nice and affordable place for breakfast, lunch an dinner."
"The cheapest place we visited for food all week (sit down service)."
"Prices really good. Breakfast for 2 was $24 (plus tip). Can't beat that."
"For New York City, it was actually priced reasonably."
"The price was super reasonable. Overall super good experience."
Cons:
"Had a burger, fries were charged as an extra."
"Regular weak brewed coffee with high price, maple syrup out of mini boxes, Nutella charged for 3$ as an 'add on'."
"The food is way over priced. Even for Midtown NYC."
"The food was fine. Nothing special, the pancakes were good. Prices were not cheap!!"
"It's also a little pricey, but that's Manhattan for you."