"Giulia was able to get my hair to a natural looking beautiful brown."
"She knew exactly what to do to fix my daughters hair and her confidence lowered my daughters fears as we both knew she was in good hands."
"Guilia transformed my hair from a multi colored ball of mess to a gorgeous hair color."
"She listens to what you say and works her magic to bring it to life."
"She is truly an expert at what she does and brought out the best in my hair."
Cons:
"I got a second-degree burn on the back of my neck from where she let the blow drier sit while talking to me."
"I wish she would have told me that and worn a mask considering she knew she had been recently exposed."
"Additionally, I was horrified to learn (two hours into my appointment) that she had another customer tell her she had tested positive for Covid and had been in the salon three days ago."
"She also charged me $120 just for toner (on top of the costs for the haircut, balayage and blowout), which feels excessive."
Salon Atmosphere
Pros:
"The salon in itself is such good vibes and she cares a lot about her clients."
"Her place felt like zen!"
"She has a beautiful salon with a great ambiance."
"The salon itself is warm and inviting."
"The salon itself is cozy and modern plus super clean."
"The environment was welcoming and the energy in salon was amazing."
"The salon is comfortable and very well decorated."
Cons:
"While I support small business owners, that felt like being taken advantage of."
Customer Service
Pros:
"She made some recommendations for my hair and I let her do her magic!"
"She is so professional, worked on my hair very patient to make sure it looked perfect."
"She is attentive, kind, and incredibly talented!"
"Giulia genuinely cares about you and your hair and makes a point to make sure you’re comfortable and can communicate honestly about your hair care needs."
"Giulia is so warm and friendly and hospitable!"
"She agreed for us to come right in, took us right away and was hospitable and incredibly kind and friendly."
"She was meticulous and took her time during every step of the process."