Moxie Salon & Beauty Bar - Saddle Brook Reviews Summary

Category: Hair salon

Address: 110 Market St Suite 115, Saddle Brook, NJ 07663, USA

Phone: +12014085105

Rating: 4.7
based on 125 reviews.

Customer Service

Pros:

  • "The front desk receptionist was friendly and helpful… overall it was truly great and I’m definitely coming back!"
  • "All the staff were friendly and nice! I will definitely be back!"
  • "The salon was clean and the front desk staff was welcoming and helpful."
  • "The Staff is extremely professional and accommodating."
  • "Moxie in Saddle Brook has a great vibe. From the front desk to hair stylist, everyone is pleasant, fun, and caring."
  • "All of the staff was extremely nice and so accommodating."
  • "The owners were amazing and very accommodating."

Cons:

  • "I don’t recommend this place. Two cancellations? This was going to be my first time with the salon. Unacceptable."
  • "The girl at the register did not know how to deal with this situation at all."
  • "The same stylist didn't remember me at all from a month back, and could barely answer my (basic) questions about extensions."
  • "She looked rush & in a hurry & it’s not even busy then. She has long fingernails & it hurts every time she touch my head & strokes my hair."
  • "Girl at the register tells me it is $108!!!"
  • "I waited 50 minutes and the stylist still wasn't able to take me (running super late)."
  • "No text. I called them a couple days after I waited a week, and they said they'd get back with me. No call."

Salon Experience

Pros:

  • "I just had my first experience in the salon and it was amazing."
  • "WHAT AN AMAZING EXPERIENCE."
  • "The salon itself is absolutely beautiful, warm and welcoming."
  • "Also very compliant with local and state regulations."
  • "I’m looking forward to making another appointment in the future!"
  • "I absolutely loved how my hair and makeup came out for a big event I had ! definitely took off the stress of everything, will be returning ! :)"
  • "The atmosphere in the place is so upbeat - everyone was so incredibly nice, there's great camaraderie among the women who work there and it builds such a beautiful, positive energy."

Cons:

  • "After four hours, I walked out with brassy highlights and an uneven haircut."
  • "The woman that does the lashes is very unprofessional and does not respond."
  • "so i decided to go to moxie because i had heard some good things about them in the past. little did i know i was going to end up with totally messed up roots and green hair."
  • "So disappointed. I was so excited to go get a blowout at Moxie because it’s a minute down the road from my job and I was planning on being a repeat customer here."
  • "Which it came out totally uneven."
  • "Then she leaned on one of the mobile tray tables and the leg snapped and hit me in the knee as it fell to the floor."
  • "Today, my color came out red today not purple like it did when she did it. I am so upset."

Stylist Performance

Pros:

  • "I had an idea going into it and was literally blown away by Yoseida( hairstylist)."
  • "She took her time and walked me through everything."
  • "Goes above and beyond to make sure clients are comfortable and happy with the end result."
  • "I called for blowout and was given to Angel, she did an amazing job."
  • "Got my lashes done by Sydney for the first time, and she did an AMAZING job!!!"
  • "Jessica recommended a great conditioning treatment for my hair."
  • "If you want to have a beautiful bronze glow get sprayed by Haley."

Cons:

  • "I received a gift certificate for lashes and then was told they are not honoring them."
  • "Very disappointed that my appointment was cancelled twice and they wanted to change it yet again."
  • "the hair stylist at moxie got brown hair dye on my blonde hair too which my previous hair stylist had to fix."
  • "They weren't that great with my daughters curly hair."
  • "The new stylist put a toner on my hair and left to for too long while helping someone else."
  • "I'll be taking my business somewhere else for sure..."
  • "Definitely not coming back and making sure I keep sharing this experience."

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