Moxie Salon & Beauty Bar - Saddle Brook Reviews Summary
Category: Hair salon
Address: 110 Market St Suite 115, Saddle Brook, NJ 07663, USA
Phone: +12014085105
Rating: 4.7
based on 125 reviews.
Customer Service
Pros:
"The front desk receptionist was friendly and helpful… overall it was truly great and I’m definitely coming back!"
"All the staff were friendly and nice! I will definitely be back!"
"The salon was clean and the front desk staff was welcoming and helpful."
"The Staff is extremely professional and accommodating."
"Moxie in Saddle Brook has a great vibe. From the front desk to hair stylist, everyone is pleasant, fun, and caring."
"All of the staff was extremely nice and so accommodating."
"The owners were amazing and very accommodating."
Cons:
"I don’t recommend this place. Two cancellations? This was going to be my first time with the salon. Unacceptable."
"The girl at the register did not know how to deal with this situation at all."
"The same stylist didn't remember me at all from a month back, and could barely answer my (basic) questions about extensions."
"She looked rush & in a hurry & it’s not even busy then. She has long fingernails & it hurts every time she touch my head & strokes my hair."
"Girl at the register tells me it is $108!!!"
"I waited 50 minutes and the stylist still wasn't able to take me (running super late)."
"No text. I called them a couple days after I waited a week, and they said they'd get back with me. No call."
Salon Experience
Pros:
"I just had my first experience in the salon and it was amazing."
"WHAT AN AMAZING EXPERIENCE."
"The salon itself is absolutely beautiful, warm and welcoming."
"Also very compliant with local and state regulations."
"I’m looking forward to making another appointment in the future!"
"I absolutely loved how my hair and makeup came out for a big event I had ! definitely took off the stress of everything, will be returning ! :)"
"The atmosphere in the place is so upbeat - everyone was so incredibly nice, there's great camaraderie among the women who work there and it builds such a beautiful, positive energy."
Cons:
"After four hours, I walked out with brassy highlights and an uneven haircut."
"The woman that does the lashes is very unprofessional and does not respond."
"so i decided to go to moxie because i had heard some good things about them in the past. little did i know i was going to end up with totally messed up roots and green hair."
"So disappointed. I was so excited to go get a blowout at Moxie because it’s a minute down the road from my job and I was planning on being a repeat customer here."
"Which it came out totally uneven."
"Then she leaned on one of the mobile tray tables and the leg snapped and hit me in the knee as it fell to the floor."
"Today, my color came out red today not purple like it did when she did it. I am so upset."
Stylist Performance
Pros:
"I had an idea going into it and was literally blown away by Yoseida( hairstylist)."
"She took her time and walked me through everything."
"Goes above and beyond to make sure clients are comfortable and happy with the end result."
"I called for blowout and was given to Angel, she did an amazing job."
"Got my lashes done by Sydney for the first time, and she did an AMAZING job!!!"
"Jessica recommended a great conditioning treatment for my hair."
"If you want to have a beautiful bronze glow get sprayed by Haley."
Cons:
"I received a gift certificate for lashes and then was told they are not honoring them."
"Very disappointed that my appointment was cancelled twice and they wanted to change it yet again."
"the hair stylist at moxie got brown hair dye on my blonde hair too which my previous hair stylist had to fix."
"They weren't that great with my daughters curly hair."
"The new stylist put a toner on my hair and left to for too long while helping someone else."
"I'll be taking my business somewhere else for sure..."
"Definitely not coming back and making sure I keep sharing this experience."