Moxie Salon and Beauty Bar - Kinnelon Reviews Summary

Staff and Service

Pros:

• "The staff and environment makes you feel confident and boujee."
• "Everyone was super friendly and the salon just had a good, warm vibe."
• "We booked an appointment online last minute quickly for a glaze and the staff was so friendly and genuinely kind."
• "I feel like a celebrity honestly.. the staff if BEYOND friendly, such a clean environment very professional."
• "The staff here is very friendly, respectful, and professional!"
• "Everyone is extremely talented and friendly."
• "The staff is super welcoming and make you feel right at home."

Cons:

• "All the girls just seemed so rude."
• "NO ONE introduced themselves, one lady washed my hair and then another girl brought me to a chair another girl blow dried my hair."
• "It was extremely disorganized and I felt like I was at a feeding frenzy."
• "Once my hair was styled, I was pushed onto this leave in conditioner made by moxie instead of being given a recommendation for a hair product."
• "How can you run a business and be so inconsiderate of your clients and their time!!!"
• "Which is a great disappointment because the staff was warm and welcoming but they were rushed and either lacked skill or didn’t have enough time to showcase their skill set."
• "The conversations being held were completely unprofessional... This company is clearly a pyramid scheme."

Quality of Service

Pros:

• "I love this place! I come here for my weekly blow outs Jamie did my hair extensions and I cannot thank her enough!"
• "They did a phenomenal job and would highly recommend doing the date night ♥️."
• "Tyler was amazing! He gave me exactly what I asked for."
• "Tried this salon yesterday for the first time, they did an incredible job with my highlights."
• "Deanna did an OUTSTANDING job on my hair and Jen did a FABULOUS job on my makeup for the mom makeover special they were having!!"
• "Jenn and Miguel did an amazing job matching my color to the inspiration photo I showed to them."
• "Tyler knew exactly how to cut my extremely difficult hair and took the time to make it manageable and light."

Cons:

• "Not only was my hair lighter than I wanted, but I had no style to my hair and my hair laid flat which looked horrible."
• "Never again and will not recommend."
• "Here I am still sitting there at 12:45 and nothing."
• "I had booked an appointment with Tyler for high lights and low lights... He didn’t say A WORD to me."
• "They totally screwed up my wife's hair."
• "I am so upset leaving my hair appointment. For background I had gone in to darken my hair that was already brown. My hair stylist quickly went through my hair with black dye."
• "Unfortunately I never thought simple service such as wash hair and blow dry it can be screwed up."

Salon Atmosphere

Pros:

• "This place will leave you feeling beautiful, guaranteed!!"
• "Words cannot describe the encapsulating feeling you get when you are so empowered uplifted, noticed and moxified!!"
• "I absolutely love Moxie in Kinnelon. The salon is clean and beautiful, the employees are all extremely talented individuals."
• "From the moment you walk in to the moment you walk out it’s nothing but love and great energy."
• "The shop is beautiful & clean & the environment is fun & upbeat."
• "Everyone there was incredibly kind and helpful."
• "The salon was such a warm & inviting atmosphere - everyone was so nice."

Cons:

• "I will make it my mission to see those two locations go under."
• "How dare you take advantage!!!!!"
• "This is a review of how you treat your customers!!!! Customer service is the number ONE thing in your business and for you to take advantage is disgusting and distasteful!!!!"
• "I never write reviews, but this experience was so bad, I hope to save others from the same."
• "This place should be avoided at all costs."
• "But this place was extremely overbooked which led to customers being tagged teamed and rushed."
• "I will never return back to this establishment."

Value for Money

Pros:

• "And the price is unreal!!!"
• "I was in and out of the salon in no time which is a win win for me."
• "They were done well before they said they would be."
• "Everyone was so friendly wishing 'good morning' with a smile."
• "I cant explain how amazed I am on not only the way I look, buy the vibe of the whole salon."
• "THE SALON IS ALSO VERY CLEAN AND THE STAFF WAS SUPER ATTENTIVE."
• "10/10 recommend!"