Casablanca Reviews Summary

Service

Pros:

• "Very attentive service, happy and courteous."
• "The husband and wife that greeted us I am assuming they are the owners and were very friendly and helpful, and the service was also very good."
• "Our server was present and always checking to see if we needed anything."
• "The server was very kind and thoughtful."
• "The service was beyond excellent. The owner was friendly and made sure I had a great experience."
• "Service was attentive and fast throughout the evening. Friendly and fast and patient with our questions."
• "Everyone who works here is very nice, and the lady who took us to our seats is very delightful."

Cons:

• "Decor is beautiful and staff very friendly but not that attentive."
• "Poor service, long wait time for the orders to arrive. Had to ask for everything like salt & pepper, water, dishes etc."
• "The manager was rude, argumentative and unaccommodating."
• "I dont even want to give them 1 star... horrible service."
• "Even though some members of the party were already full eating the appetizers, the managers forced them to order their own entrees otherwise pay $10 sharing fee."
• "One was on their phone the entire time and the other socializing up front."

Food Quality

Pros:

• "Just left here for lunch and it was fantastic! Amazing food, delicious flavors."
• "The entrees were delicious!"
• "The food is incredibly good. The service is great and the atmosphere feels very Moroccan."
• "The warm pita was light and a perfect base for the beautiful plate of hummus."
• "The food is plentiful, we especially loved the sampler, which was really full of flavor."
• "The food was extremely delicious. The staff was tremendously friendly and helpful."
• "The lamb shank was perfectly braised and cooked in a rich jus with figs, apricots and raisons."

Cons:

• "It was a very expensive and unsatisfying meal."
• "I spent $75 on my anniversary for stale pita bread, half frozen chicken, barely boiled potatoes, old rice and rotten hummus."
• "Small portions, expensive, so-so quality of food, no sauces, pita bread seemed like it was from a packet that you just warm up."
• "They don't have extensive desert menu and what they have is sub par."
• "I wasn’t a fan of the rice or veggies cooked underneath."
• "The main dishes, however, were well cooked, but lacked flavor."
• "The cook here is pretty amateur. Chicken was over cooked and too hard. The cous cous was a mush. Flavors are not Moroccan at all."

Ambiance

Pros:

• "When first walking in, the place has an amazing design. Very fine attention to detail. A lot of Moroccan details, accents and colorways."
• "The moment you walk in the door you feel transported to a colorful, calming place."
• "The ambiance is great, decor elaborate, and the staff extremely friendly."
• "Really beautiful restaurant. It's a very simple store front, but once you get inside, it will make you feel like you just entered another world. Magical."
• "The décor and music set the whole mood for a great experience."
• "The decor transports you to another place and time."
• "The ambiance is truly authentic. When you step inside, you are transported to the Middle East. Decor is wonderful."

Cons:

• "When arriving in the parking lot, it looks like a dive from the front."
• "Ambience is great and they even have a tiny bazaar in the front to buy 'cultural items'. The decor is the only authentic thing in this place."
• "The place is pretty small, we literally took up half of the restaurant."