"The staff is amazing and helpful in every aspect."
"Most of the staff are great! Good customer service."
"Everyone there is very friendly and helpful."
"The woman at the checkout counter was friendly and helpful as well as the man who bagged my groceries."
"5 stars for Ebony on Saturday night... She was nice, got us out quick and did a great job bagging."
"The staff is friendly and knowledgeable and they have a good amount of items in stock despite the epidemic."
"The employees are always very kind and very helpful."
Cons:
"They also refuse to tell customers who wear their masks under their noses to wear them properly."
"Yesterday my wife was looking for assistance... She came across an employee named Mike who was very rude, unprofessional, and had a dismissive attitude towards her."
"The cashier was so rude never a smile or anything."
"The staff isn’t helpful or friendly or even conscience of normal hygiene etiquette."
"Then we tried to get some meat but the worker Maureen decided my wife was not a person or not there and repeatedly barged in front of her and was just incredibly rude."
"When a black person was next she just stood in her spot & yelled what machine was available."
"I experienced a horrible experience the cashier was very racist and it showed."
Store Layout and Cleanliness
Pros:
"Always a clean store, great product choices (store brand is awesome too) organized well."
"Plenty of parking."
"Store was nice and organized."
"I love how fresh their fruit is and how clean their stores are."
"Very clean, well stocked and well lit."
"The store is always clean and well-stocked."
"The store was very clean and well stocked."
Cons:
"A lot of shelves were empty and the layout was kind of weird."
"As soon as I opened the bag this horrible smell came out I pick up a potato come to find out the whole entire bag it’s molded."
"Recently the produce is not fresh. I bought apples and oranges and in no time they go bad."
"Dirty, won't go there again. Flies & bugs all over donuts in the donut case."
"The store itself is lacking many items."
"This afternoon, I was in for a rude awakening when I wore my flip-flops to this Giant location and happen to step into a puddle... about 20 fish floating in this puddle."
"The store was a mess and there was no employees to help find the items that I needed."
Product Availability and Quality
Pros:
"Great produce, always well stocked, always fresh and always nicely displayed!"
"They have paper products fully stocked and product stock we very good."
"Big selections, good meats and fresh vegetables."
"Everything is fresh and I find things that I can not find in other grocery stores."
"Giant is by far my favorite place to shop. I love the organic section, there’s so many options."
"Freshness, quality and product AVAILABILITY make me keep coming back to GAINT."
"They had a very good variety of products."
Cons:
"The filling and frosting for the doughnuts have changed to a lower quality and the taste reflects it."
"The only problem is that every time we go they never have any carts."
"They towed my car while I was shopping and I had to pay $700 for it to be released."
"The self-checkout was not as fast as I would have liked and had problems scanning the fruit."
"There was absolutely no fruits and vegetables."
"The produce from Giant Direct is always rotten though. It’s impossible to get a good pick up of fruit or veg."