ShopRite of Lawnside Reviews Summary

Store Layout and Cleanliness

Pros:

• "Store is clean, well stocked, and relatively easy to navigate."
• "Since they've given the store the ShopRite name there is a tremendous improvement."
• "One of the good shop rites I have seen. They have kept it clean and looks good inside."
• "Big clean well maintained."
• "The store is very clean and well maintained, even the parking lot."
• "The store is set out intuitively the signs are easy to read and easy to find."
• "This is a very clean and super nice staffed store."

Cons:

• "I absolutely hate this shop right It's always dirty and vegetables are never fresh."
• "It appears they are in the middle of rearranging the store/aisles so many of the shelves were bare."
• "Smaller sized Shoprite. Everything feels crammed."
• "Set-up is confusing, makes lil to no sense and is often randomly changed."
• "The shoprite of lawnside is AWFUL and OVERPRICED place to go grocery shopping. Please DO NOT shop at this particular shoprite."
• "The produce is not always as fresh as some of the competitors and the seafood department could use a drastic evaluation."
• "This shoprite isn't too bad as far as stock but the customer service could be better."

Customer Service

Pros:

• "This has got to be the greatest staff I’ve ever seen."
• "Awesome customer service! I went there today to buy some items and the staff was amazing and helpful!"
• "Every employee went out of their way to help me!!"
• "The people that work at the store are amazing to him."
• "Very helpful staff especially in the bakery dept."
• "The staff are more than willing to go out of their way to help you find something."
• "Great customer service."

Cons:

• "horrible management. the way they treat their employees is a disgrace."
• "Staff here is not pleasant, they make rude comments about customers."
• "Liked this store for years but last night had the worst experience at guest service."
• "Customer service is horrible."
• "The cashier I had didn't say hello or even smiled."
• "The cashier was all over the place."
• "Never buy a cake in lawnside... Terrible customer service at this one."

Product Availability and Quality

Pros:

• "They have great prices and usually always have what I need."
• "ShopRite is my favorite grocery store they always have fresh fruits, vegetables and meat."
• "The produce department is beautiful with a wide selection."
• "They have an extensive variety of items, and in such a small store."
• "Always has a great selection of various every day items as well as specialty items!"
• "Bakery has great buttermilk biscuits."
• "For sushi that was prepared at a grocery store, it was probably one of the best I've had around this area."

Cons:

• "Ground beef is waaay too fatty."
• "Store is still out of a lot of common items."
• "I was totally disappointed when I went to the Cook Food display the food was sitting out for hours dried up and dark."
• "I would leave 0 stars if I could .. every time I buy strawberries from this shoprite there’s mold on them."
• "Stay away from the cold seafood case."
• "NEVER has sale items in stock."
• "I always find expired items in this location."

Checkout Experience

Pros:

• "A plus is wide aisles at some checkout registers and the 4 self service."
• "There is ample parking, always a cart handy to grab."
• "The self checkout staff are extremely knowledgeable and polite."
• "I did recently have an issue with a cashier on a visit and the manager was super nice and remedied the situation rather quickly."

Cons:

• "Well the store is getting worse. As of today they now have tripled the amount of self checkout and had only three people handle regular check out."
• "Every time i moved a bag to use another one it would say 'need assistance'."
• "Also check out is always a question mark."
• "I had an issue with a price that was on the shelf and what rang up on the register."
• "The guy at self check out was more useless than a turn signal on a BMW."