Walmart Supercenter Reviews Summary

Customer Service

Pros:

• "Our cashier was very friendly."
• "On the positive note the staff for the most part is quite friendly."
• "The employees are friendly & professional."
• "I found every employee that I asked for help friendly and responsive."
• "The employees are polite, and the self-service line is manageable (usually)."
• "The staff here at the Mount Laurel location are much much more courteous and friendly then the staff at the Burlington Location."
• "People are pleasant and helpful a guy named Justin went above and beyond to get an item from the back for me there was an empty spot on the shelf."

Cons:

• "I was told by ignorant group of men to leave with my dog after explaining I come here all the time with him."
• "The store was a complete mess and the employees were very rude especially store manger Megan."
• "The lady day manager is useless as she goes with what the associate says even though I'm showing them proof that they are wrong."
• "Walmart customer service are anything but."
• "So unhappy... the customer service was terrible."
• "Horrible never go back there again Could not find a single person to help. One girl working there told me she was on the phone like I was interrupting her but she was supposed to be working not talking on the phone. UNBELIEVABLE !!!"
• "The workers & managers make up rules on the fly."

Store Stock and Layout

Pros:

• "Shelves well stocked, bathrooms clean and enough lanes open to keep traffic flowing."
• "Competitive prices on food."
• "It was easy to navigate the store; they had visible signs for everything."
• "This location is now better stocked and definitely cleaner than my previous visit."
• "Very clean. Employees busy stocking shelves."
• "Store is clean and well stocked."
• "It's nice that the grocery and food section is always stock."

Cons:

• "Worst Walmart in the area in terms of stocking. Shelves are almost always bare and you can never get half the items you came in for."
• "These smaller versions of the big stores don't do a good job with keeping certain items in stock. No stroehman bread after the Sunday crowds bought all of it."
• "This store is small and has limited items. It is in disarray often and inventory stays off."
• "They are NEVER fully stocked."
• "They never seem to have things in stock, even when their site says they do."
• "Just wanted some Tree Hut Sugar Scrub, it didn't even matter what scent. I used the Walmart app to locate the aisle but there wasn't one jar on the shelf."
• "The burlington walmart is the worst. Shelf are always bare, and theirs never enough Cashiers to check you out So if you go to this store expect at least 20 to 40 minutes in line just to check out."

Safety and Cleanliness

Pros:

• "Besides being 50 and this is the first time being in a SUPER Wallmart.....this place was clean."
• "Really nice and new! The only down side is that I feel like its only a half of a store... Overall, super nice, very clean, and very polite staff!!"
• "Decent store, it's usually cleaner than the other Walmarts I've visited."
• "This Walmart is much cleaner, well stocked and efficient than my closest Walmart in Somerdale."
• "Beautiful store. Big."
• "This Walmart was pretty nice... My first impression of it was that it was clean."
• "Love this new WALMART! Very clean."

Cons:

• "I felt very unsafe at this Walmart, homeless people hanging out in the parking lot."
• "No one was wearing masks including employees. They don't follow safe practices. I'll never go there again because when I said something the front end manager shrugged his shoulders like SO WHAT."
• "Stinky. Smells like mold at the back near the chips and at the self check out."
• "Things are scattered everywhere & there was a hypodermic needle on the ground in front of the store."
• "The store shelves are empty, the employees are unwilling to help or even answer a call for assistance and the store is always littered with pallets of merchandise and a total mess."
• "The automated checkouts were covered with dirt and film on the glass making it hard to check out, and nasty."
• "The overall building floors etc was dirty."