"Great customer service. Had a line out the door, but got my food in less than 15 mins."
"The customer service is always very good. They are efficient and friendly."
"The young man that took my order was excellent. He even took the time to find out if their McGriddle sausage is made of pork since I had a concern."
"Picked up a happy meal today through the drive thru and had a very good experience."
"Exceptional, Outstanding, Excellent service here at the new McDonald's."
"Friendly staff that will bring the food to you if you dine in."
"The young man in the drive-through was polite, apologized, and fixed the order quickly."
Cons:
"Employees have a bad attitude on top of that bad service, food was so salty."
"Extremely rude and unprofessional. I'm ordering food and pausing in-between to scan the menu and i keep getting asked if im done."
"Terrible service and the staff is extremely rude."
"The lady at the drive through was very rude. Clearly has anger issues and shouldn’t be working in customer service."
"Long wait, disorganized kitchen and the general manager is extremely rude and nasty!"
"By far the slowest McDonalds in America."
"The most unprofessional environment I have ever found myself in and I do not recommend this location management was extremely rude and unhelpful."
Food Quality
Pros:
"Their food has standard McD taste. Orders usually come out on time, without much delays."
"Food tastes like it should!!! This location was pretty bad for decades from a taste and quality perspective, not sure what happened but they are now one of the best in the area."
"The food came out nice and hot and at a relatively good pace."
"I swear the burgers here are better than other locations (juicy, cooked to order maybe, not overcooked and dry)."
"Ordered curbside twice and food as delivered to car hot and very fresh."
"Mce dees better then burgerking french fries are the best no other fastfood place compares."
"Perfect for a quick meal for yourself and children, I like that they now give some options for the kids meals like apples instead of fries."
Cons:
"the fries and nuggets were overcooked, like they haven't changed the oil for a while, very greasy too."
"We eat here often and every time the rolls are so stale and the fries are cold."
"I ordered a quarter pounder meal large but the fries came out half frozen."
"You know this is my go to place and I love coming here BUT recently been VERY DISAPPOINTED. when I order to pick up inside they take like 30 minutes max. Fries are never salted too."
"I found a hair in my fries as that threw me off disgusting never go back here again that threw me off eww."
"The last two times I have gone here, my burger was raw."
"Got cold soggy fries, they charged me for honey mustard."
Facility & Operations
Pros:
"When fully open, it’s one of the nicer McD in this area."
"This is a smaller establishment (+ drive thru), with about five tables, so it may not be suitable for groups of more than four-ish people. But perhaps that's why it's manageable and is therefore surprisingly really clean."
"The double drive-through lanes help process the morning crowd a little faster. This is a newer Mcdonald's, so the inside and restrooms are also pretty clean."
"This location in river edge is freshly renovated with two drive through windows."
"Recently revamped cosmetically (tear down and new construction), now has a more efficient drive thru, making it very convenient to grab and go."
"Nice new McDonald's at an old location. Modern design so the counters are low, there is a kiosk to place your order."
"Newly renovated, bright and clean."
Cons:
"It’s says online that 9 weeks ago it was updated by business they were open 24 hours and I wasted my time and gas coming here to find out they are closed."
"Drive through experience is horrible every day at 330pm I purchase a 4 piece happy meal, and every time the employee's forget something."
"Disappointed with this McDonald's after the remodeling they made the inside smaller than it was originally."
"App and Google says dine in options are available, and all the McDonald’s I’ve been to, have reopened their dining room since the pandemic except for this one."
"Update 2023: they did another small renovation and removed the self-service beverage station. Disappointing."
"THEY ARE NOT OPEN 24 hours. Google says the business confirmed they’re open 24 hours last week but this is not true."
"They do not sell anything without the car at Drive through when lobby is closed at 11 PM."