McDonald's Reviews Summary

Customer Service

Pros:

• "Service is pretty fast considering that it's at a very busy intersection."
• "They have a numbers system so that you can check the screen to see when your order is scheduled to come up."
• "With the self order, we got our order in less than a minute."
• "The servers are always super friendly and looking for a way to make your experience better."
• "Today's cashier, Ms.Elianny, assisted me. She is wonderful."
• "Staff here rock. Kudos for the hiring manager of this location."
• "The workers are a lot friendlier than you'd expect."

Cons:

• "The customer service has been, for the most part, terrible."
• "Carlos the general manager is rude he is a liar."
• "They mistreated her, abused her & overworked her, she wasn’t allowed to go to the bathroom because 'customers come first'."
• "Terrible service, the workers here are rude are just talking with each other while they have a lot of customers to take care of."
• "Stefany always has a chip on her shoulder and is extremely rude."
• "The staff always seems to have attitudes and almost rush you into placing your order."
• "The managers are not professional, specially Shabrelle very poor customer service skills."

Cleanliness

Pros:

• "It's very spacious and surprisingly clean with attentive staff."
• "The store is pretty clean (if crowded)."
• "The place looks really nice and is clean (as it should be) and the workers are pretty nice."
• "Pretty clean. The bathroom is usually clean but sometimes stuff does happen."
• "Clean, large dining room with plenty of seating and friendly staff."
• "Nice, clean restaurant. The service at this McDonald's is unmatched by any other I've been to."
• "The place was nice and clean."

Cons:

• "Small and dirty. The lines are slow, and most of the time broken."
• "The French Fries taste sour, must be stale."
• "Air conditioning is non existent."
• "Always filthy..bum city in there..saw a bum sleepin on the floor like that was his bed."
• "Trash all over the place."
• "Not clean, poor service, no air conditioner in hot weather, this is the worst McDonald's there is, has ever been, or will ever be."
• "The restaurant is pretty dirty because of the high volume of customers."

Food Quality

Pros:

• "I most enjoyed there cookies and chicken strips and it was ok."
• "This McDonald's recently installed new touchscreen menus for DIY burgers - you can basically create gourmet burgers by choosing your own buns, burgers, toppings, etc."
• "First time in McDonald's in the US and delighted to discover the egg White delight."
• "The food is usually good. The place is busy, so the food turns over quickly... Nothing sits around."
• "Their bakery is really good though, I loved their apple pies and I usually hate pies."
• "Food taste amazing, best McDonald's I ever tasted."
• "The food is good and the place is clean."