Laurel Lanes Reviews Summary

Category: Bowling alley

Address: 2825 NJ-73, Maple Shade, NJ 08052, USA

Phone: +18567787467

Rating: 4.3
based on 191 reviews.

Customer Service

Pros:

  • "The service was excellent! I will be back there soon!! Thanks L L!!!"
  • "Our server LYNN was awesome! Very attentive to our party and had a personable charm."
  • "Every bartender is an absolute GEM."
  • "The server was so sweet and such a pleasure."
  • "Staff was very attentive and friendly, everyone had a great time."
  • "Our server was amazing. The workers were helpful."
  • "The staff is always well mannered and pleasant."

Cons:

  • "Our first and last visit."
  • "Came here for a birthday and the girl at the front desk had a bad attitude and tone."
  • "That being said, place is way under staffed. 1 bartender, really."
  • "The server never came, except for a brief moment to drop off soda to a group and quickly left despite seeing me approach her."
  • "I was told to walk to another register for help."
  • "A friend that I recently went with ordered a creamsicle float and they put her ice cream in a beer which was disappointing."
  • "The service here as far as their floor service ladies is trash."

Facility and Equipment

Pros:

  • "There are plenty of fun options with the computer you use to keep score."
  • "We have always had a good experience here as a family or with guys night out. The lanes are well-maintained and we never had a problem with others around us."
  • "This is a great place to bowl, eat and chill with friends for a while."
  • "Their Splitz Luxury Lanes are definitely worth the trip to visit here & would be great for a party."
  • "Pretty awesome bowling alley."
  • "The feature of having bumpers automatically come up and down for specific bowlers is very nice if you have kids with you but don’t want the bumpers yourself."
  • "Bowling lanes, bowls, ramps were clean and in good condition."

Cons:

  • "The speakers are huge and turned up so loud they were distorting. My ears were ringing the entire time and we couldn’t talk at all."
  • "Food order wasn’t placed correctly."
  • "Literally 70% of the games were DOWN."
  • "The lanes are great and fun. Our experience with the bar wasn't good. The bartender was slow, dismissive, forgetful, and in general bad."
  • "Our lane was just not working with constant problems and no resolution."
  • "The place is completely unorganized."
  • "The game room has been upgraded like crazy and is very spacious."

Food and Beverage

Pros:

  • "The pizza was the best I ever had, really."
  • "The food was good. They even had my favorite beer, Amstel light."
  • "Food is pretty good."
  • "The bowling alley food was gooood!"
  • "A warm, lovely place with the best drink selection and food anyone could ask for."
  • "The snack bar is better than average."
  • "Food was really good and we were able to order a pitcher of juice or soda I really liked the nachos a lot."

Cons:

  • "The only negative is there there are so much stimulus that it was a bit overwhelming."
  • "Came here for a birthday and the girl at the front desk had a bad attitude and tone."
  • "Don't like the fact you can't enjoy food while your bowling hours before the place close."
  • "Not a fan of the style of shoes and the first pair of shoes I was given had holes in the toes."
  • "Terrible customer service if you're try to keep loyal customers!!!"
  • "The food was horrible, burger was RAW, fries not cooked."
  • "The pizza has good sauce and crust but otherwise tasteless and the cheese is rubbery."

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