"Our waitress was Robin who was very polite, knowledgeable and professional."
"Service was great from beginning to end pure smiles."
"Mariano made sure me and my friends were always taking care of."
"We were greeted by Jayleen, a nice, friendly young lady with great customer service."
"Waitress Deirdre I highly recommend if you are dining at this restaurant."
Cons:
"All employees are in their own conversations and I was never even looked at so I walked out."
"I wasn’t greeted when I walked in."
"Manager never came to our table to talk to us nor to apologize."
"The service here is so bad."
"She was cursing and everything. Very unpleasant person from the moment I walked in."
"Very awful experience here at Huddle House our waitress named Robin was very unprofessional and disrespectful."
"Horrible customer service."
Food Quality
Pros:
"The food is delicious and amazing."
"The food was delicious! Bacon, toast, grits gravy and biscuits, eggs cooked to your liking, hash hashbrowns, pancakes, and waffles."
"The burger made my top 3 best burgers ever!"
"Most importantly the food is amazing!!"
"Their MVP platter is really great. My favorite meal there are their burgers. Super juicy and flavorful!"
"Absolutely Delicious food is what you're about to receive if you dine here."
"The food and amount of food is really good for the price."
Cons:
"The portions are so tiny it’s ridiculous."
"Ordered for the first time and would never order again. The food wasn’t good at all."
"You can tell it’s mostly frozen food with zero quality."
"So disappointed for the money I spent on food that was horrible"
"The food was horrible...."
"They didn’t even give us half the things we ordered."
"The pancakes was dry."
Service Efficiency
Pros:
"First experience eating here and was delightful! I sat near the kitchen and was able to see the cooks preparing the food. All of them wore gloves and the line seemed very efficient."
"Take-out option is also available."
"We watched the ladies clean, clean, clean."
"Keep up the good work Huddle House!!!"
"Preparation was prompt, I got everything I ordered and it was fresh and tasty."
"It took about 7 minutes to get my 3 orders ready."
"The food was so good and it came out fast."
Cons:
"Their sign says they're open til 10 pm on Sundays. I got there at 7:50 pm and they were CLOSED."
"We waited 45 minutes to sit down and then another 45 minutes to be served."
"I put in an order online, received a confirmation it was received, and never got it."
"Waited about 15 minutes before I was even asked to what will I like to drink."
"The slowest service I have ever experienced."
"After ordering our food and waiting over 45 minutes are food never arrived."
"Been waiting an hour for chicken fingers and a country fried steak."