South Bowl Reviews Summary

Atmosphere & Design

Pros:

• "It may be one of the most beautifully designed bowling alleys I've ever been inside."
• "South Bowl is a pretty vintage yet trendy place."
• "The decor was also cool, old timey carnival feel."
• "The atmosphere is very chill."
• "Great atmosphere! highly recommended!"
• "The atmosphere of this place is outstanding! Good vibes all around!"
• "Great atmosphere. especially in the summer with the batting cages and outside bar."

Cons:

• "The speakers by the bar are misplaced or something because it is entirely too loud to sit at the bar."
• "They made it look so much better on the pictures and website but it looks nothing like that."
• "The floors were so uneven and too oily which ruined our bowling balls."
• "Music spun by dj was outdated and so loud that it was impossible to talk to anyone even yourself."
• "Lane 23 is in a bad location."
• "The whole staff was so helpful and pleasant.....and had so much patience with all of the kids!"

Service & Staff

Pros:

• "The staff were really attentive and friendly! The food was very good and everyone had a great time."
• "The service was extremely friendly and professional."
• "By far one of the most exceptional service experiences I have ever received."
• "The bowling shoe attendant was hospitable and helpful."
• "The bartenders are friendly and knowledgeable and whenever there is an issue the employees seek to find a way to solve it to keep you satisfied."
• "The staff, friendly and attentive."
• "All of the staff are very friendly and helpful including the manager."

Cons:

• "Very rude lane tech guy. I keep giving this place a chance and I keep being disappointed."
• "The bartender had no idea what a perfect margarita was."
• "The serving staff and bartenders were pretty rude and kept on shifting blame."
• "The young lady at the desk was not even customer service friendly."
• "The service was poor and the drinks were lousy."
• "The front counter needs more help n she needed a better attitude."
• "The customer service sucked."

Food & Beverages

Pros:

• "Food and Bev’s are fair priced."
• "Great place, had lots of fun, nice selections on drinks and food."
• "The food was way over our expectations."
• "The food and drinks were better than most that I've had at bowling alleys."
• "The food was pretty good too - we had the wings, chicken tater tot nachos and cheesesteak pizza."
• "The food and drinks are delicious and reasonably priced."
• "The food is great and the service is even better."

Cons:

• "Vegan wings came out cold to the point that I don't think they were actually cooked."
• "The drinks were ok."
• "The food was disgusting. I order a chicken burger and it came out burnt and disintegrated."
• "Ordered Korean Chicken and it was obviously very undercooked (pink) sent order back thankfully it was corrected."
• "Overpriced food that we waited for for hours."
• "The food sucked and the drinks sucked."
• "The food was terrible."

Policies & Management

Pros:

• "They have a two game limit when people are waiting. That's actually a really nice policy."
• "We did our last company holiday party here and it was absolutely amazing."
• "The management and even the owner kept making sure that everything is good and everybody is happy and comfortable."
• "The manager came over and congratulated all the kids and rewarded then all with batting tokens."
• "We hosted our wedding in the upstairs lounge at South Bowl and it was simply wonderful!"
• "Mariah who is the event director had everything handled from the first point of contact!"
• "South Bowl was the Most Amazing place to have a party of over 100+ people!"

Cons:

• "I reserved a birthday party and when I got here I was told that me and my family were not allowed in."
• "Never seen a business that doesn't want you to stay and keep buying food and drinks."
• "As a result I will never return to this place neither will I recommend it."
• "Overall I was highly disappointed in the service and the way we saw black people being treated in this establishment."
• "The Yard is great for hosting private events but I did once have a bad experience where our private event was encroached on by the public and mgmt expected us to be cool about it."
• "The manager and her staff did not seem empathetic or apologetic that this happened to me at this establishment."
• "The owner or mobile security needs to stop hounding us black patrons."