McDonald's Reviews Summary

Category: Fast food restaurant Belleville, New Jersey

Address: 173 Franklin St, Belleville, NJ 07109, USA

Phone: +19737515218

Rating: 3.7
based on 165 reviews.

Service

Pros:

  • "Excellent service. Walk over to kiosk to place order and a very nice employee came over and made sure that everything was ok."
  • "When I go to this McDonald's 99 percent of the time I use their drive-in, which I find to be very convenient."
  • "The food is served hot and the staff is friendly."
  • "The line through the drive through was long but they figured it out by having this lady taking the orders right as the cars pull up."
  • "Very clean location. Workers were very attentive to keeping everything clean and operational."
  • "Their older staff is awesome and my girls love going inside to say hi."
  • "Usually my order is correct."

Cons:

  • "Drive thru was crawling, took me over 35 minutes with only 1 car ahead of me."
  • "The wait is horrible no matter if you at the the drive thru or even inside."
  • "Drive thru people are horrible charged me someone elseโ€™s order."
  • "The line is always extremely long because the person taking orders asks each customer to 'hold on' before taking their order."
  • "Always a wait...even when there is only one person on line."
  • "They always running out of fries, lines way to long at the driver up as well as inside with slow service."
  • "The drive thru line is ridiculous at this location."

Food Quality

Pros:

  • "It was fresh and seems to be improving."
  • "PURE DELICIOUS ๐Ÿ˜€!!!!!!!!!!!!!!!!!!!!!!!!!."
  • "The ๐ŸŸ were fresh just like I like them."
  • "I can say the breakfast platter are always on point for a fast food chain."
  • "This McDonald's is by far the best tasting establishment I've been to."
  • "Food was good, buttermilk crispy chicken strips, freshly made."

Cons:

  • "Most McDonald's I go to any more the meat whether it be beef or chicken it isn't fresh."
  • "The French fries was very hard."
  • "Food was worse than prison food."
  • "ordered a bacon smokehouse burger and it was dry."
  • "The fish sandwiches was rubbery."
  • "Took them forever just to give me my 20 pcs that didnโ€™t even taste that good."

Sanitation and Safety

Pros:

  • "Salad came with a made on date and a sell by date so you know how fresh it is."
  • "The staff are always cleaning and the place is kids atmosphere."

Cons:

  • "If you get sick after eating here its because the African/Jamaican supervisor & his staff don't follow sanitation practices."
  • "None of the employees were wearing gloves but accepting money from the drive through window and turning to handle food."
  • "I was shocked when i saw a fat rat at the back."
  • "My boyfriend just order a cheeseburger and nuggets from the drive thru and once he gets home, he noticed his burger was bitten."

Price and Value

Pros:

  • "Their deals are a good value."
  • "Quaint affordable meal, nuggets, fries a drink and a strawberry ice cream sunday."

Cons:

  • "HORRIBLE. TOTALLY OVERPRICED."
  • "They deserve three stars due to... there prices are higher."
  • "This experience was not satisfying! The food was overcooked, the price was ridiculous."

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