"The manager Sam is very friendly and goes above and beyond to make it easy."
"Mike the manager was very professional and pleasant"
"Juan + Benjamin, who answered all of my questions"
"David the manager at Meineke in Fair Lawn, was the manager in Passaic for many years. He is friendly, helpful, kind and fair, in addition to being extremely knowledgeable about car repairs."
"Monica Chan was kind and very courteous."
"The manager and the associate Sam were great. My service was quick. There was no long wait."
Cons:
"I will never go back here. the manager is completely incompetent as are the mechanics."
"The biggest sham, not trustworthy what so ever even after being under new ownership."
"I just called to ask if I could bring my car in for work & wasn't greeted by anyone that wanted business but by a condescending jerk."
"They charged me one hundred more then it was originally and the manager the bolt guy is so mean to the people he should go to school for the lesson how to talk with the people who’s bringing the money."
"Very dishonest people"
"Dishonest Everything one guy told me was refuted by the serving guy after the first guy was fired already."
"Beyond that, I felt the staff was sarcastic and annoyed, and made me feel like for whatever reason they didn't want to do the oil change. Felt super unwelcome and uncomfortable and left."
Quality of Work
Pros:
"Took care of everything I could've asked for here. They're thorough with their work."
"Superb repair job + customer service"
"These guys do a great job"
"One of the best mechanic shops I’ve ever gotten service."
"They fixed my problem in a very timely fashion"
"Meineke thoroughly checked and fixed it."
"They were able to fix my unique problem as they said they could at a competitive price and on time"
Cons:
"I will never used this muffler shop ever again. Paid for a new muffler which made a horrible loud noise."
"I literally got this work done yesterday and if I could, I would have them take the parts out and put the old ones back. This sounds to me like a pure scam!!"
"Payed for air filter, serpentine belt, tune up and new spark plugs my car stalls now engine light blinks on and off with I never had this problem."
"This location performed a routine maintenance on my vehicle which included an oil change. I lost all my engine oil over a course of 2 weeks, because they didn't properly tighten a cap under my car."
"Meineke installed two left side tie rods!"
"When i showed up found my axle was not centered and found loose bolt on my track-bar almost falling off when i got home."
"Well they replace some pipes and I brought the car back because it was making a noise and then they told me I needed a whole new muffler."
Price and Honesty
Pros:
"It was also fairly affordable."
"I came here for brake service and to repair the AC. This place offers friendly service, they explained exactly what needed to be replaced or fixed and I was given discounts as well."
"Needed to get a battery change on my car and they were able to get it done quickly and professionally — and for a good price."
"They gave me a free oil change on Veterans Day in Nov. which is what prompted my second visit this month."
"Sam was the best. I came in to get something fixed as recommended by my dealership, but he noticed that they were trying to rip me off."
"Niko, GM, honored my request for a bare minimum repair job at a very reasonable price"
"I truly appreciate the honesty where other shop could have charged me doing unnecessary replacements of parts."
Cons:
"I used to get good service and good prices. The recent visit I got wrong items and the cost was more than double the average cost I found in the market."
"Price were pretty high but did they have to steal ALL my quarters from my car on top of everything"
"Over charged.long waiting time. Waited more then 2 hours for oil change."
"Had to take vehicle somewhere else. They want it another 800. To replace a $265 part."
"When I was given the bill it was $108.45 which caught me off guard. I asked why is it so much and he stated it was because my car takes over 5 quarts of oil and that the oil filter was an expensive one."
"Estimate for repair indicated tune-up which was over $1,400 which seemed very high, so we declined to do it."
"My car was towed to maineke on 3614 brrodway in fair view...diagnostic for electrical.problem to expensive 270$...in other places can be done for 140....alternator refurbished they changed me 700$ with labor."