Mr. Tire Auto Service Centers Reviews Summary

Customer Service

Pros:

• "Friendly. Quick."
• "The gentleman who answered the phone was very nice, and I came in first thing in the morning – they worked so quickly and efficiently, I highly recommend."
• "Always a pleasure dealing with Dave and Joe at this facility excellent service quality work and friendliness is always delivered."
• "Joe has gone above and beyond my expectations to help me with my vehicle."
• "Super friendly staff and honest."
• "His customer service skills are exemplary."
• "Stellar customer service and kindness."

Cons:

• "The person on the counter got belligerant with me."
• "I was told in not so nice a fashion, 'We don't have time for that!'"
• "Mr. Tire lied to me about the dipstick and tried to scare me into purchasing services that were not needed at all."
• "Very rude and unprofessional customer service."
• "Absolutely unprofessional staff."
• "Horrible customer service."
• "Terrible customer service... arrived at 4:15p they were closing at 5p and told me he could not service my car because it was too late!"

Quality of Work

Pros:

• "Did an amazing job on my car."
• "They did correctly diagnose a ball joint problem."
• "These guys do excellent work!! My car drives like its brand new ..."
• "Everyone at this Mr Tire went above and beyond to repair my car as quickly and as carefully as possible."
• "The tires and alignment made my car run like a dream."
• "Great same day job done!!"
• "Came here after blowing out a tire and got it repaired by Bart and the team at Mr.Tire, they did a great job and for a great price."

Cons:

• "They broke all 4 of my air caps."
• "They scammed us on a warranty."
• "Among the repairs they did a bad job with my timing belt. Cheap parts. Belt was loose, causing problems."
• "Mr. Tire did not fix the problems with the car."
• "They said it was not fixable and I needed a new tire. But of course, they recommend buying two, not just one."
• "They did the breaks and they made more noise after they were done than beforehand."
• "They told me I have a leak in my transition fluid and they fixed it and they charged me a lot of money after 2 days I went to the dealership and there was a big leak."

Value for Money

Pros:

• "Then I called these guys, they said it would take no longer than 30 minutes to fix and I only ended up paying $130."
• "Had a small nail in my tire and the repair was only about 35$ when other places were charging 60$+!!"
• "Even though my tire was not in stock as it's a special run flat, they drove an hour to pickup up a tire for me so I could get back on the road."
• "They let me choose what I wanted to do... they even gave me great discounts."
• "The prices are decent (we save about $150 compared to Tesla dealership's quote)."
• "Honest prices, fair comparison, service as needed and as recommended by manufacturers."
• "My car was done when promised and I paid, what I thought, was a great price!"